Sorry about taking so long to come back on this.
First off, I'd like to offer a very warm welcome to you, Meg! We do indeed go way back - in fact I've just had a look at our correspondence and your first email arrived in March 2012, just a week after the first incarnation of the site went live! Your feedback really has been instrumental in the development of the site so thank you!
Thanks also for letting me know about that database error. I have fixed it now so the rank by user rating function should be working.
Personally I have no problem with you or anyone else posting problems here or emailing them directly to me, as long as they reach me. I know the site is not perfect and without feedback it will never improve.
I've also added those brands you mentioned to the to do list but in the meantime, don't forget that you can always use our review generator
to shed a bit of light on foods that we haven't yet featured.
Thanks again and do please keep the feedback coming!
It's great to have you on the forum!