On Monday I ordered some ‘Tiddlers’ (small dried fish) for my dog from this website which is operated by Ocado.
My dog has suffered from pancreatis in the past, so I’m particularly choosy about the fat content in his food. The composition on fetch.co.uk stated the fat content was 4.2 so I went ahead and bought some.
Over the past two days, I’ve been giving them to my dog and I’ve just realised the nutritional breakdown differs on the back of the packet, stating the fat content is in fact 24% - six times the amount stated on fetch.co.uk. Other small fish treats I’ve seen have had around the same fat content (in the 20s) so I have avoided these previously.
I’m absolutely disgusted at the lack in duty of care taken in ensuring the correct breakdown was provided online and have already called Ocado in relation to this. I’m also pretty worried, as my dog never gets food with more than 6% fat in owing to almost losing him the pancreatis a couple of years ago.
Has anyone else experienced anything similar? Many thanks.