Updated 08 Feb 2024

Overview

Nutrition

Pricing

Company

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Comments300

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Butternut Box Review

Type of food	Complete wet fresh
Dog types	Pet dogs
Breed sizes
✔ Suitable for toy breed dogs Adult weight 1-4kg. e.g. Chihuahua, Pomeranian, Yorkshire Terrier ✔ Suitable for small breed dogs Adult weight 4-10kg. e.g. Beagle, Dachshund, Jack Russell ✔ Suitable for medium breed dogs Adult weight 10-25kg. e.g. Border Collie, Staffie, Springer, Vizsla ✔ Suitable for large breed dogs Adult weight 25-45kg. e.g. Boxer, Labrador, Greyhound ✔ Suitable for giant breed dogs Adult weight 45kg+ e.g. Bernese, Great Dane, Mastiff
Dog ages	From weaning to old age
Pack sizes	125g, 200g, 300g & 400g pouches
RRP	400g pouches = £3.45
Notes	Butternut Box is a 'tailored plan' food so pack sizes and prices can vary. The price per day here is calculated using the price per 500g for an average, healthy 14kg adult dog and is for comparison purposes only. From Butternut Box: "At Butternut Box, we do things a little differently. We ask a few questions about your four-legged friend and calculate the perfect portion from your answers. This means our prices or portions may be slightly different from what is suggested here".
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AADF rating

87%

At a glance

Price per day

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60% Off First Order

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Nutrition

Composition

Mixing bowl:

Fresh Beef 60% (Beef, Ox Heart, Ox Liver), Carrots (15%), Sweet Potatoes (4%), Peas (4%), Cauliflower (4%), Pre-Soaked Split Red Lentils (4%), Pre-Soaked Whole Red Lentils (4%), Broccoli (2%), Brewers Yeast, Minerals, Sunflower Oil (0.5%), Ground Flaxseed, Dried Rosemary.

As fed (BETA):

Nutritional additives (per kg)

Vitamin D3 250iu, Vitamin E 40mg, Zinc (as Zinc Chelate of Protein Hydrolysates) 25mg, Iron (as Iron (II) Chelate of Protein Hydrolysates) 15mg, Manganese (as Manganese Chelate of Protein Hydrolysates) 2.5mg, Iodine (as Calcium Iodate Anhydrous) 0.7mg

Typical Analysis

Protein 12.0%, Fat 10.0%, Fibre 0.7%, Ash 1.7%, Moisture 70.0%.

Dry weight nutrients

	Above average
	Average
	Below average

* NFE carbohydrate level (i.e. not including fibre). Level estimated from available data.

Pricing

400g pouches RRP

£3.45

Grams per day

Cost per day

Approved supplier:

Butternut Box

Company

Manufacturer's product description

" A bit like a shepherd's pie in texture, this is a meat-lover's feast with a hint of rosemary. Best paired with a cold bowl of water. This tasty, complete food for dogs and puppies is made with 60% freshly prepared beef (trim, heart and liver). We use carefully selected human-quality ingredients every time, without any added grains. Made with love in the UK.

Butternut Box is a fresh take on dog food; delivering fresh, tasty meals to your door.

What's fresh dog food? Human-quality meat and vegetables, gently cooked to create simple, tasty, and complete meals. All created with the right balance of vitamins and minerals for dogs of every age.

The Butternut Box food promise

* Human-quality ingredients

* Never any nasties

* Taste-tested by us

How it works

1. Tell us about your dog. We'll then calculate your personalised plan and pricing.

2. We gently cook they personalised plan, and deliver it to your door, every few weeks, for free.

3. This is your plan, your way, so you can change, pause or cancel anytime. "

Company info

Company name:	Butternut Box 66 Butternut Box foods listed
HQ:	London, UK
Product country of origin:	United Kingdom

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Comments

300 Comments

AADF Privacy Policy

Kerry Carpenter• 9 days ago

My two border collies both enjoy butternut, Dalí is 5 now and Zephyr is 2 - they’re both super healthy and a perfect weight with this food. Dalí had Hills Science as a pup but I found he’d leave a lot in the bowl and wasn’t fussed about meal times, there is never a scrap left in their bowls with butternut, they love all the varieties, although Dalí isn’t a big fan of fish so I leave that one off the order mostly. It’s handy being so flexible. I like the delivery service as it means we never run out, the packaging is good and always still frozen and I can adjust the order if I ever want to add anything else, as they do some lovely treats as well. If you fancy trying and want to have 60% off your first box and 30% off your second you can use my code Kerry399 on the website. If I think the food is a bit cold I just mix in a little boiled water from the kettle which makes it have a bit more of a gravy and they enjoy that too. I’ve also use the food when hand feeding them when playing training games, just squishing it into balls, gets a little bit messy but still works fine and they both loved it just the same!

2LabMum• 12 days ago

We love Butternut and have been feeding our first Lab since she was about a year old. She’s a leggy slim type and does great on this food. She is 2.5 yrs old now. She was on Aatu puppy before that and a fussy eater. Fussy Lab! Who knew!

Then we got our second Lab a couple of months ago a lovely gangly cheerful chap that came home from the breeder on a cheap puppy food. I researched a lot as I usually do with my dogs and decided to change him over to Butternut too because all their advice says this food is suitable for puppies. Two months on we have a very underweight pup who now has near diarrhoea for a couple of days. Took him to the vet yesterday and he was not too happy I put a puppy on Butternut. He says even though it is advertised as suitable for puppies it is not a targeted puppy food that will provide all the essential nutrients. I trusted the advice on Butternut website and got it wrong. If an experienced dog owner who has raised 5 dogs over the past two decades like me can get it wrong! I naively for the first time fed a puppy a generic food and I shouldn’t have.

I don’t think Butternut should be advertising their food as suitable for puppies unless they make a version specifically for puppies with the correct balance of nutrients. I have no doubt Butternut is a good food for adult dogs as my older Lab is doing well on it. I know every dog is different but in my experience we need to be very careful with puppies and not feed generic food however good it may be. It’s an expensive food that has been a waste for two months. Vet visits and tests to rule out other things has cost me £500 so far! But it has come down to feeding the wrong food. I have been researching for days now to find the best food to transition my pup to so he can gain much needed weight and make up for loss time. I hope no lasting damage has been done to our little guy and I hope this review will help other puppy owners in their research. I also hope Butternut will review and Change their advice so puppy owners are not misled.

KBP99• 21 days ago

Hi,

Thinking of changing my border collie mixed breed onto this food. She is currently on Wainwright’s white fish hypoallergenic sensitive. She does have some dandruff and recently lost a lot of fur from the middle of her back down to the tip of her tail. This has all grown back now but we’re unsure what caused it - food, environmental allergies?? - if any. She is a grazer with food and doesnt gobble it straight away, not sure if wet food would change this. Do people recommend this for a dog with skin issues?

Butternut Box KBP99• 17 days ago

Hi, thanks for your comment. If you've been working through your dog's concerns with your vet and they've recommended a hypoallergenic diet, you've definitely come to the right place! Here at Butternut Box, all our recipes are crafted to be free from non-meat allergens such as wheat, gluten, corn, soy, sugar, and artificial colours/preservatives. The great news is that we offer six recipes that contain single sources of protein. So, if your vet has suggested trying a diet with just one protein at a time for several weeks, you can safely feed your dog one of these meals. For example, our turkey recipe includes only turkey protein, which could be a good option for your Border Collie mix. We also understand the importance of omega 3 and 6 fatty acids for skin and coat health. Our fish recipe is naturally rich in these beneficial fatty acids, and all of our meals contain ground flaxseed, another excellent natural source. If you have any more questions or need further assistance, feel free to reach out. We're here to help and support you and your pup on their journey to better health and happiness. Thank you for considering us for your pooch 💛

Obismum• 23 days ago

Sadly we found this food did not suit our 5 year old beagle x foxhound.

We fed it for a year and during that time had 6 very expensive vet trips. Each time he presented as if he had pancreatitis or a severe blockage, the pain he was in was extreme. Each time scans and bloods revealed nothing.

As a last resort we changed food back to his previous kibble and 7 months on haven’t had another episode. As much as I loved the concept this food did not suit him.

Butternut Box Obismum• 17 days ago

Hi there, thank you for your comment. We're really sorry to hear about the challenges your pup has faced while on our food. It's never easy to see our furry friends in discomfort, and we truly empathise with you.We appreciate you us a try and we're sorry it didn't work out as expected for your pooch. We value your feedback and take it seriously as we continuously strive to improve our products and services. If there's anything we can do to assist you further or if you have any questions, please don't hesitate to reach out. We're here to help in any way we can 💛

Rebecca Mayo• 24 days ago

I have switched my 14 year old patterdale dog onto butternut box. We have trialed lots of expensive prescription diets, which have all resulted in diarrhoea. She also has a history of pancreatitis. I ordered a selection of recipes. The Turkey meal was perfect for her, firm stools and lots of energy. When she tried the game, she had loose diarrhoea again. Which of your recipes are less likely to cause a digestive upset, as I’m nervous to try more new flavours now, but they are all loaded up in the freezer.

Butternut Box Rebecca Mayo• 17 days ago

Hi Rebecca! We're delighted to hear that your pooch has been enjoying our turkey meals and experiencing firm stools and increased energy - that's fantastic news! Given her history of digestive issues and pancreatitis, it's understandable to be cautious when trying out new flavours. Taking things slow is key, especially when dealing with any digestive condition. We recommend starting with just a few spoonfuls of our low-fat recipes to support her pancreas and prevent any potential gut upsets during the transition. Sometimes, allergies or intolerances to certain ingredients can cause digestive issues, so working closely with your vet to identify any triggers is beneficial. It might be a good idea to take a step back from the Game meals for now and reintroduce them gradually in the future. If you need any further support or advice, please don't hesitate to reach out to us. Additionally, our Good For Guts probiotic is available and can be beneficial for upset tummies - you can head to our Product Page and add it to your subscription. We're here to help, so feel free to get in touch anytime. Thanks for sharing your experience with us and we hope she gets better soon! 💛

MadMary• 25 days ago

Has anyone else had issues with mould in the food when it defrosts

My dog turned away from his bowl and when I looked green mould all through the food

Trying to sort it out with butter box just just keep getting well rehearsed reply from different people

All singing from same hymn sheet

MadMary MadMary• 25 days ago

So if yous don’t like what customers are saying yous won’t let it be seen

Butternut Box MadMary• 17 days ago

Hi there, we're really sorry to hear about the issue you experienced with your dog's food. We take the quality and safety of our products very seriously, and it's truly concerning to hear about any potential problems like this. Rest assured, we have around 30 strict quality controls in our kitchen to ensure that our food arrives in top-notch condition. We would never want to send out any food that could potentially pose any risk to your pet's health. We apologise for the stress this has caused you and your dog. Please give us a call at our UK number 0203 936 4888, or if you're based in the Republic of Ireland, you can reach us at +35315135337. We'll be more than happy to look into this matter right away and ensure that it gets resolved to your satisfaction. Thank you for bringing this to our attention 💛

Maggie• one month ago

My dog absolutely loves this food, he would often pick at his food or leave it all together but now he licks the bowl clean every time. It really does look and smell good enough to eat! Poos are the best they have ever been too. Only disappointment is that two out of the three boxes I have received so far have had unavailable items and there has been no notification or opportunity to select alternatives, you just get what you're given when the box turns up. As the orders are planned weeks in advance I would have thought it possible to give prior notice if ingredients were not available? Not the cheapest of foods but reasonable compared with other fresh. Works out cheaper to buy the bigger packs and split them into portions

Butternut Box Maggie• one month ago

Hi Maggie! 🐾 We're delighted to hear that your pup is loving our food and that you've noticed positive changes in his health too! We're truly sorry to hear about the unavailable items in your recent boxes and any inconvenience this may have caused. That's definitely not the experience we aim for. We'd love to make things right for you so please reach out to us at bark@butternutbox.com with your account details so we can investigate this further and ensure your future orders are smooth sailing 💛

Maggie Butternut Box• one month ago

All sorted, very quick response and excellent customer service thank you 😊

Janco• one month ago

Sorry , but you're not doing your friend any long-term favours. JUST WAIT AND SEE !!!

TheHughMungus• 2 months ago

Our two are the most fussiest of dogs and to be honest are not the like any other dog where food is important to them. We have tried everything that is known to man/woman/them/they and this is the only thing they clear the bowl.

Butternut Box TheHughMungus• one month ago

Thanks for sharing your experience with us. It's truly amazing to hear that our food has made such a positive difference for your pups! We know how challenging it can be when you have picky eaters, so we're thrilled that they're enjoying our meals. If you ever need any assistance or have any questions, feel free to reach out – we're here to help! 💛

toni33• 2 months ago

What an expensive con!! Obviously used by so called "up market" dog owners seeking to impress! £50+ a week for what? I have a 9 year old Border Collie fed on dried biscuits for a working dog. Coat gleams, runs like a Greyhound, all for £14 a month. Cannot believe you are still in business!

Butternut Box toni33• one month ago

Hi there, thanks for your comment. We totally understand the importance of the cost. It's great to hear that your Border Collie is thriving on their current diet! Our focus is on providing top-notch nutrition with quality fresh ingredients and absolutely no nasties. Our subscription is designed to ensure your furry friend gets the best without compromise. Plus, our plans are super flexible, and we're always here to help find one that suits your budget. Let us know if you'd like to explore options together by dropping us an email on bark@butternutbox.com 💛

Janco toni33• one month ago

Sorry , but you're not doing your friend any favours. JUST WAIT AND SEE !!!

george hollis• 2 months ago

Made my dog have diarrhoea repeatedly! The food is not good for dogs. They are a bunch of ex goldman sachs liars who care first and foremost about unit economics and not providing a quality product for dogs. AVOID!

Butternut Box george hollis• one month ago

Hi there George, thanks for your comment. We're truly sorry to hear about your dog's recent experience, and we sincerely hope they're feeling better now. We understand how concerning it can be when our furry friends aren't feeling their best. While it's true that diarrhoea can have various causes, including stomach bugs, transitioning too quickly to new food, or even allergies, we take the quality of our products very seriously. We have stringent controls in our kitchen to ensure that every meal meets the highest standards before it reaches your pup's bowl. We'd really like to learn more about your experience so we can assist you further. Please feel free to reach out to us at bark@butternutbox.com, and we'll do everything we can to help. Thanks for bringing this to our attention, and we hope to hear from you soon! 💛

CathyPenrose• 3 months ago

We have recently started to feed Butternut Box dog food to our 4 year old Boxer Daisy. We had two Boxers but our 13 year old Poppy recently passed away. Up to that point what with feeding two dogs we could only afford cheaper food. Now we just have Daisy I have used AADF as a guide and decided to give Butternut Box a go. Daisy has always been a fussy eater with intermittent grass eating sessions, a lot of farting, skipping meals completely and loose stools. She's always been happy as she is a Boxer, what can I say they're all mad but we were determined to give her a better diet as soon as we could. After a week of feeding Butternut we are completely amazed in the difference in her, she sings for her dinner, gobbles the lot (probably a bit too quickly!), is FART FREE not just less farts but no farts! She also had teary eyes before and this has gone and the added bonus of a super shiny soft coat. We hadn't even noticed her coat before so this is a revelation, I am thinking I may need to eat some Butternut and see if has the same effect on my hair! Thank you Butternut, so far so good!

Butternut Box CathyPenrose• 2 months ago

Hi Cathy, thanks so much for your comment. We're thrilled to hear about Daisy's amazing transformation. It sounds like she's truly thriving on her new diet, and we couldn't be happier to hear that she's singing for her dinner and enjoying every bite. We're especially glad to hear that her farts are a thing of the past and that her coat is shining bright. Thank you for sharing your experience with us, and please give Daisy a big hug from all of us at Butternut Box! 💛

Annpops• 3 months ago

I wanted to share the effect of feeding ButternutBox to my 8 year old Bichon. She loves the food and eats it with gusto. Her poo is odourless and she is a noticeably happier dog with more energy. The other benefit that is just amazing is the change to her eyes. Like many dogs of her type and colour she suffered with quite wet eyes and tear staining on her face which was a bit of a spoiler. From the start of using BB the staining stopped, pretty much immediately. The tears still spill over a little (but a lot less) but don't seem to turn brown. It is an unexpected but delightful side benefit which leads me to wonder if it was the content (preservatives, additives and the like) of previous foods that were the root cause. Oh and her coat is noticeably softer too! Amazing!

Butternut Box Annpops• 3 months ago

Thank you so much for sharing such wonderful feedback about your experience with our food and your lovely Bichon. It's heartwarming to know that she's not only happier with more energy but also experiencing noticeable improvements. Sending lots of cuddles her way! 💛

Jasmine • 3 months ago

I would pick this food over years.com as its help mu dog with allergies

Butternut Box Jasmine • 3 months ago

Thank you for your lovely feedback, Jasmine! 💛

Alexandra • 3 months ago

I moved my three year old Cocker Spaniel onto Butternut Box about 5 months ago; he has thrived. His breath is fresh, no farts, no upset stomach, perfect weight, coat fab, great energy, loves the variety. I love the convenience and home delivery, the garden benefits from the wooden fleece and cardboard wrapping! Very pleased indeed.

Alexandra Alexandra • 3 months ago

Should say WOOLEN:-)

Butternut Box Alexandra • 3 months ago

We're thrilled to hear about the positive impact our food has had on your Cocker Spaniel's well-being, Alexandra 💛

Janice • 5 months ago

My 4 month Jack Russell puppy is on his 3rd day of Butternut and empties his bowl every meal..He really loves it..Only concern is he has vomited a couple of times afterwards then gone and re-ate it..We have started portioning into 4 small servings to see if that’s better.

Butternut Box Janice • 4 months ago

Hello Janice! It's great to hear that your Jack Russell puppy enjoys Butternut. Vomiting can be caused by a variety of factors such as fast transitioning, allergies, tummy bug or eating something that should've been eaten. Splitting meals into smaller portions and providing lot of fresh water is a good idea. Also, consider using a slow feeder bowl to help pace his eating. If vomiting persists, it's wise to consult your vet. Here's to happy and healthy meals for your pup! 🐶

Gillian Cowie• 5 months ago

I cannot rate this food and the Butternut Box team highly enough. My dogs thrive on it. When my old boy passed away this year, I amended my order. The very next day I received a bouquet of flowers, from Butternut Box for my loss! Truly amazing food range and above and beyond customer service. Also have received discount for recommending others! 5 stars!!

Butternut Box Gillian Cowie• 5 months ago

Hi Gillian, we are deeply touched by your kind words and thrilled to hear that your dogs thrive on our food. Our heartfelt condolences for the loss of your old boy. We're honoured to have been able to support you during this difficult time, and the gesture of sending a bouquet is our small way of expressing sympathy 💛

mc noodles64• 6 months ago

I normally buy this food, the beef and the lamb for my jackeranian (Jack Russell Cross pomeranian) n she loves it, her coat previously started to get corse but after being on this food for a few weeks her coat is beautiful. I've never had any problems. I think they customer service is outstanding, food comes perfectly everytime, I really can't fault them. I just wish the food was a little cheaper because at present I give my dog her butternut food on a night n her kibble on a morning, so she hasn't got a complete butternut diet but believe me 1 meal of this a day seems like it helps considerably. Maybe in the future I might be able to afford it for both her meals

mc noodles64 mc noodles64• 6 months ago

She was previously suffering from loose stools atleast once or twice a month but since being on this butternut food she has only has loose stools once in 2 years n that was because my partner thought it was a good idea to give her a giant hot dog (processed meat of all things) of which she isn't used to, because I feed her unprocessed meat he thought that processed meat was OK, glad it hasn't happened again but this was no fault of butternuts

Butternut Box mc noodles64• 6 months ago

Hi there,

Thank you so much for sharing your wonderful experience with Butternut food for your Jackeranian! We're thrilled to hear that your dog's coat has improved, and she's had fewer issues with loose stools since switching to our food.

We understand that affordability can be a concern, and we appreciate your feedback. While our goal is to make every dog happy with our food, we also want to support every pet parent. We have a helpful article available in our Help Center that provides tips on managing costs with mixed plans. You can find it here: https://help.butternutbox.com/en/articles/650-mixed-plans-and-keeping-costs-down. Our team is also here to support you in case of any concerns so feel free to reach out directly to us on bark@butternutbox.com 💛

Baby girl• 7 months ago

Hi my dog has just been diagnosed with pancreatitis and can only have food that had less than 18%fat .my vet thinks that butternut contains more fat than 28%.

Can anyone help

Gentle Baby girl• 7 months ago

Gentle Fish contains less than 10% fat , only from white fish and cold pressed oils

Butternut Box Baby girl• 7 months ago

Hi there, we're sorry to hear your pooch has been diagnosed with this - sending plenty of cuddles their way! The great news is that we do offer a variety of recipes that are leaner in fat and therefore suitable for dogs with pancreatitis. Our leanest option is the 'You've Got The Game' recipe which is a combination of Venison&Duck with only 3.5% fat. Moreover our chicken, turkey, veggie and plant-based options are also around 4.5%-5.5% so they could be suitable for your pup! 💛

london lover• 7 months ago

I have found this company to be very dubious. My dog went off her first box and so I attempted to cancel. Today I find out I have been billed over£67 for a box arriving tomorrow. I attempted to cancel but was told this was impossible. Now I am faced with the bill, food my dog abhors and can do nothing about it. DO NOT HAVE ANYTHING TO DO WITH THESE PEOPLE.

Butternut Box london lover• 7 months ago

Hi there, many thanks for your message. We're truly sorry to hear you had some issue with pausing your subscription. We'd love to look into this for you so can you kindly reach out to our team on bark@butternutbox.com 💛

Bailey-Huxley Manser london lover• one month ago

Worrying to hear this

Chanice R• 7 months ago

My dogs love this put them on butternut box last month, and since then no lose stools with my dog with a sensitive stomach. But I don't think i can afford to keep them onit long term

Butternut Box Chanice R• 7 months ago

Hi there, thank you so much for your kind feedback - we're so pleased to hear our food had such a good impact on your pups wellbeing. While our Butternut mission is for every dog to be happy with our food, we also want the same for every pet parent. We have a fantastic article dedicated to keeping the cost of your plan down: https://help.butternutbox.com/en/articles/650-mixed-plans-and-keeping-costs-down. These suggestions still ensure the benefits of a Butternut diet - but at a better cost to you. Alternatively, you can reach out to our team on bark@butternutbox.com and we can help you find something that suits your budget 💛

Tee Puttock• 7 months ago

Initially dogs seemed to be doing fine on this food then got woken up by one of my dogs salivating and desperate to get outside. Resulted in vet trip as dog was vomiting and had bad case of diarhoea. Went back to usual food left it for a bit. Tried the food again a week later and same thing happened. Tried the other dog with the same food and same so clearly an issue with this batch of food. Lost confidence with it. Saved a heap of money and now cook my own balanced and complete food for both my dogs and they are thriving. Vet did some blood tests to check for health and they are better than they have ever been I supplement with calcium and a general vitamin mix at feeding time and fish oil supplement. This way I know exactly what is going into their food. It is not as daunting as it sounds cooking for your own dogs - more money in my pocket.

Butternut Box Tee Puttock• 7 months ago

Hi there Tee, many thanks for your comment. We're sorry to hear that your pooches has been so poorly recently. What a traumatic time for you both. We're glad to hear they're feeling much better now. We are taking this very seriously and we would really like to reassure you that we have taken every care throughout our process to make sure that they arrive safe and sound for your dogs and at the best quality. Just to shed some more light on this, we have more than 30 controls in our kitchen alone and that is before we pack the meals into your box. We also send off samples from every batch of food we cook for microbiological testing at an accredited food testing lab, and we've never had an out-of-specification result. We'd be happy to look into this further and raise this with our Quality Assurance team. Please kindly reach out to us on bark@butternutbox.com so our team can assist you further 💛

Bailey-Huxley Manser Tee Puttock• one month ago

My vet told me to avoid this food. He knows a lot of dogs who got diarrhoea on it

Carpe diem• 7 months ago

My brittany has been on butternut box a full year now. Initially, she was overweight at 16.2 kg. She has been on 400g, which butternut say provides 105% her daily cals but it cannot possibly do as she is down to 12.2 kg now. That is a bit too thin and a 4kg loss in a year. Her coat though looks amazing! She had a glossy coat til she was spayed at 2yrs old. Then it went dull and fluffy. A year on BB it is shiny and glossy again. She has tons of energy, health is tip top but she needs to be up nearer the 13kg so i have ordered 500g packs for my next box. Delivery has always been on time by dpd. Order always correct. All good!

Butternut Box Carpe diem• 7 months ago

Thank you for sharing your positive experience! It's wonderful to hear our food has such a good impact on your dog's health! Wishing you and Brittany many more healthy and happy years together! 💛

Houndhoney• 7 months ago

Unfortunately, like many other reviews I've read across different sites. This brand of food has resulted in my dog having seriously bad diarrhoea. We're new to butternut, the first order was fine but the second seems different. We will have to cancel any future orders and I now have a freezer drawer full of it, that will go to waste! I ordered the turkey flavour only (she is normally fine on this) and followed the advice of introducing slowly & cutting back and starting again when her tummy got upset but it doesn't work. Anything more than a light topper on her kibble causes problems for her.

enzotheigg Houndhoney• 7 months ago

Completely agree! Enzo was on butternut for around 3 months before he started having serious bloody diarrhoea. Had multiple conversations with butternut regarding this but it didn’t stop until I completely cut butternut out. Something wasn’t right with their food.

Butternut Box enzotheigg • 7 months ago

Hi there, we're truly sorry to hear about Enzo's experience with Butternut and the health issues he has faced. It's indeed a concerning situation, and we appreciate you sharing your concerns with us. As always, it's crucial to emphasise that when a dog experiences blood in their stool, consulting with a veterinarian is the best course of action. While it's natural to be alarmed, it's essential to remember that there are numerous potential causes for this issue, some of which are not overly serious. These potential causes can include various factors like an upset stomach from something they shouldn't have eaten, parasites, anal gland problems, food allergies, and more.

To support Enzo's health during this time, I recommend reaching out to a vet for a thorough evaluation. Providing a photo or stool sample can be beneficial for the vet's assessment, and following their guidance on treatment and dietary adjustments is key.

In the meantime, a bland diet like chicken, turkey, and veggie meals or homemade options with chicken/turkey/white fish and boiled sweet potato, along with smaller, more frequent meals, can help Enzo's digestive system recover.

Thank you for your vigilance in seeking the best care for Enzo, and I hope he recovers swiftly and returns to his usual happy self 💛

Butternut Box Houndhoney• 7 months ago

Hi there, thank you for your comment. We're sorry to hear you've noticed a difference in your second order and that your pup has been unwell. We are taking this very seriously and we would really like to reassure we have taken every care throughout our process to make sure that they arrive safe and sound for your dog and at the best quality. Just to shed some more light on this, we have more than 30 controls in our kitchen alone and that is before we pack the meals into your box. We also send off samples from every batch of food we cook for microbiological testing at an accredited food testing lab, and we've never had an out-of-specification result.

Regarding diarrhoea, It's very common for dogs to experience some changes to their bowel movements in the first few days or weeks whilst adjusting to their new diet. From what you've shared, it's clear you've taken appropriate steps in introducing the new food slowly and carefully. If your dog's overall condition is stable and they are still enthusiastic about meals and staying hydrated, you might consider trying a bland diet like chicken, turkey, or veggie recipes, as these are often easier on the stomach. Feeding smaller, more frequent meals and ensuring plenty of fresh water is available can also help during this period. If you haven't already, you might want to look into Pro-Kolin, a probiotic paste that can aid in normalising stool consistency and supporting the gastrointestinal tract.

It's always a good idea to discuss any new treatments or dietary changes with your vet to ensure they are appropriate for your dog's specific situation. Regarding the meals, pouches can stay in the freezer for up to a year so you can always re-introduce the meals in the future.

We hope your dog's tummy troubles resolve soon, and they can enjoy their meals without any issues 💛

TheIceQueen2012 • 7 months ago

absolutely LOVE the Butternut brand and I highly recommend it!! I have a 6yr old male Galgo Espanol, who is a rescue that I've had for just over 2yrs now. He is the most unpredictable and quirkiest dog on this planet!! He is neither food orientated or toy orientated. When I got him he was 3kg underweight. For the first 18mths of having him, I tried him on 5 different well known brands of wet food. One he refused to touch at all and as far as the other 4 brands were concerned, he would eat them partly or on and off. He had put on zero weight which the vet was very much wanting him to do. Then I heard about Butternut and switched him to them. Finally, I've found a brand of food that he rarely leaves any of. He often won't eat all or part of his breakfast, but what he doesn't eat in the morning, he finishes off at night. He looks like such a healthy happy dog on Butternut. He recently had his 6mth health check with the vet and once he was a weighed at 24kg, we worked out that he'd put on over 1kg a month!! He is now slightly overweight according to the vet, so I can't win lol. I've also dealt with Butternut customer services on the phone, where their staff were based both in the UK and in South Africa. Their staff are so friendly and chat away like old friends, always asking how my dog is, etc. I think as far as customer service is concerned, their company has the best staff I've ever spoken too and it's not just one person either!! All the Butternut staff I've dealt with have been the same. So if you're thinking of putting your dog on Butternut, it would be one of the best things you could do for your dog. I want to thank Butternut so much, because I now have a happy healthy dog who rarely doesn't eat and he looks stunning.

Butternut Box TheIceQueen2012 • 7 months ago

Hi there, thank you so much for sharing your wonderful experience with Butternut! It's so heartwarming to hear how much it has positively impacted your pooches' health and well-being. It sounds like he's come a long way since you adopted him, and we're delighted to have played a part in his journey to becoming a happy and healthy pup. Your kind words mean a lot to us 💛

Cerrighedd• 7 months ago

Our three dogs have decided not to eat the latest batch so we have cancelled the orders, what have they changed? Lumi the Sprocker picks at it and removes the vegatables then stops eating, Joey and Finn just walk way. Very upsetting for all concerned.

enzotheigg Cerrighedd• 7 months ago

We’re experiencing the same thing! We already took our Italian greyhound off it last year due to getting hemorrhagic gastroenteritis which stopped and started in line with feeding Enzo butternut. However we continued our American Akita on it until his last delivery which his turned his nose up completely at!

Butternut Box Cerrighedd• 7 months ago

Hi there, thanks for your comment. We're sorry to hear that your dogs stopped eating Butternut. We understand how upsetting that can be. Dogs can indeed go through different phases when it comes to their food preferences, just like humans. It's not uncommon for dogs to be a bit picky from time to time. If you'd like some tips on dealing with fussy eaters and encouraging your dogs to eat their meals, you can check out this link: https://help.butternutbox.com/en/articles/121-fussy-eaters. There, you'll find some helpful advice on how to address this situation and hopefully get your furry friends back on track with their meals. Remember that it's essential to monitor your dogs' overall health and behaviour. If their refusal to eat continues or if you notice any concerning changes in their well-being, it's always a good idea to consult with your veterinarian to rule out any underlying health issues. They can provide guidance tailored to your dogs' specific needs and preferences 💛

Kim flight • 8 months ago

Think it's just all about money for these companies. My dog seems to have a chicken allergy and all these recipes they have available the only pouches that don't incur an extra charge is rhe chicken which is really bad. To give my dog anything other than chicken or pork it's costa me extra.

Butternut Box Kim flight • 7 months ago

Hi Kim, thanks you for your comment and we're sorry to hear you're feeling this way and that your pooch suffers from an allergy. We offer options like duck & chicken, salmon, pork with grains, chicken with grains, veggie, and plant-based recipes that cater to dogs with different tastes and dietary requirements. So, if your dog has a chicken allergy, you can easily choose from these alternatives without incurring any extra surcharge 💛

Buddy• 8 months ago

My dogs poos are so soft one week into the butternut diet even though I am mixing them with at least 50% of the kibble he has eaten for some time. Is this normal?

Butternut Box Buddy• 8 months ago

Hi there, thanks for your comment. When transitioning your dog to a new diet, it's not uncommon for its digestive system to go through an adjustment period. Soft stools can sometimes occur during this transition as your dog's gut gets used to the new food. The good thing about Butternut is that our meals contain a moderate amount of soluble and insoluble fibre meaning our food should help in improving the quality of your pup' poo. When transitioning your dog's diet, it's often recommended to do so gradually over the course of 10-14 days, mixing increasing amounts of the new food with the old food. This gradual transition can help your dog's digestive system adapt more smoothly 💛

Jaywil• 8 months ago

I currently feed my daxi Butternut Beef as he suffers from a. Umber of food allergies and this seemed to be the only thing stopping the skin issues. He has just started with a yeast infection in his ears and would like to know if this could be causing some of the problem. Particularly as some sits suggest carrots and sweet potatoes are a problem

Alana K Jaywil• 8 months ago

Yes, this could be the cause! if you want a wet/fresh diet (although a raw diet would be easier as you could do a full elimination diet, i.e. only one protein and no carbs etc), I would have a look at Different Dog (not including ones with carrots, look at ingredients of each recipe) and Nature's Menu Country Hunter (not including ones with peas or carrots, look at ingredients of each recipe). They would be better in my opinion.

Butternut Box contains lots of peas and lentils (containing lectins) which are associated with inflammation of the gut, which could cause yeast problems due to microbiome, it also contains many starchy veg (carrots and sweet potatoes like you said) which can feed yeast. Best of luck!

Butternut Box Jaywil• 7 months ago

Hi there, we're sorry to hear about your dachshund's food allergies and the recent issue with a yeast infection in his ears. It's possible that certain ingredients in your dog's diet, like carrots and sweet potatoes, could be contributing to the problem if he has allergies or sensitivities to them. Food allergies in dogs can manifest in various ways, including skin issues and ear infections. A good idea to consult with your veterinarian to discuss your dog's dietary options and address the yeast infection. They can provide guidance on selecting the right diet for your dog's specific needs and may recommend further tests or treatments to manage the ear infection effectively. From the perspective of our food, we do not put any nasties like soy, corn, gluten which could potentially cause allergies. On top of that, some of our recipes such as Tuck In Chicken does not contain the addition of carrots or sweet potato 💛

Suzanne Benjamin• 9 months ago

Peas and lentils are controversial when it comes to dog food and BB has far too many for my liking. While nothing has been proven conclusively, there are better options out there. Year's.com is the best cooked I have come across.

LorriH Suzanne Benjamin• 9 months ago

I have tried Butternut, Different Dog and have now settled on Years and think it’s brilliant

kb8723 LorriH• 9 months ago

really? we tried years and found it to be really disappointing and the dog's wouldn't touch it. we thought it was fresh food but it's not. my husband called it the dog's equivalent of a rustler's burger LOL

Years team kb8723• 9 months ago

Hi,

Interesting point of view - I can assure you the nutrition is much higher than any rustler burger :-) We are only 4 months old and always improving, so would love for you to try our new meals - if interested ping me an email darren@years.com please.

gydoggs Suzanne Benjamin• 9 months ago

Years isnt fresh it's heavily processed in some cheap plastic tray with like a 3 month shelf life my dog wouldnt go near it

Years team gydoggs• 9 months ago

Hi Gydoggs,

Sorry it wasn't for your dog. We have some new meals coming out and would love to send them to your dog to try - can you email us yap@years.com - would love your feedback.

To clarify:

-> Our ingredients are 100% wholefoods, we do not use "mince" or "mechanically separated meat.

-> We gently cook on average at 72 degrees and our process is extremely gentle - we call it Steam Fresh because it only uses steam nothing else.

-> Our meals have the brilliant convenience of being able to be stored for up to 3 months - this is true! Thanks to our unique to us cooking process. Fresh with convenience.

-> Zero preservatives, zero fillers like legumes and 100% transparency (every ingredient in the meal is listed with the % of each ingredient)

-> The plastic trays are the same trays Forthglade use but they will be changing also in September and much more environmentally friendly too.

We will be putting a page up on www.years.com soon to explain these points better.

Thank you so much for trying us and I do hope we can get your dog trying our new meals, because Years in our view is truly the best fresh dog food on the market. But of course we would say this :-)

Years team Years team• 9 months ago

To be clear our cooking process is designed to retain the nutrition within the meal/product and thus provide the maximum benefit to your dog :-)

gydoggs Years team• 9 months ago

I only feed my dogs fresh food or raw food of which your food is neither.

Your food is not fresh, you are trying to redefine the word.

Why do you refer to mince or mechanically separated meat, are you trying to suggest something about Butternut? Your photo of Butternut's product on your page is incredibly misleading - your food looks terrible compared to theirs

Years team gydoggs• 9 months ago

If your dog loves Butternut Box then that is brilliant! You should always feed what you think is best for your dog.

Years is fresh, cooked on average at just 72 degrees to retain nutrition and doesn't require freezing but does require keeping in the fridge once opened.

Whether dried, fresh, raw etc - the most important thing in our view is that your dog eats it and it is packed with nutrition. We test our meals and know they're packed full of what is right for dogs. Plus every meal time includes prebiotics and probiotics plus a range of other ingredients depending on your dogs breed.

If you want to try our new meals then please let us know yap@years.com.

We have only been launched for 4 months so ALL feedback is essential - so thank you.

Charlie Mackenzie gydoggs• 8 months ago

I would like to know how can you tell years it’s highly processed?

Because it’s in a plastic tray ?

Butternut box also comes in plastic bags and.

And it’s not a new thing of ready to eat cooked food.

My whippet had a very bad diarrhea after eating the butternut box and he doesn’t like kibbles/commercial wet so I started to do 100% home cooked for him.

After couple of months I tried to put him on years and he had no problem at all and he likes the food.

gydoggs Charlie Mackenzie• 8 months ago

Years is not fresh - it's made via retort processing to prolong the shelf life. The best way to maintain the nutrition of food is to freeze it and keep it fresh. Calling it 'fresh' is misleading, but the Years website and marketing is generally misleading - they refer to Dr Gerrard Lippert's study a lot but without any convincing reference to how their food aligns with the food used in that study

Years team gydoggs• 8 months ago

Nutritional content matters more than anything to Years, we retain this by cooking gently on average at 78 degrees and all our ingredients being wholefoods. The reason you would feed fresh is because of the nutritional content and this is what gives the health benefits. We also give a Superfood Supplement which contains ingredients which are more bio available to the dog given in a raw state rather than cooked (pre/probiotics just one example).

Dr Gerrard Lippert study is about feeding home cooked meals from whole ingredients - our Steam Fresh process is more gentle than most home cooked food and everything is whole ingredients.

That is proper chicken thigh, not "chicken mince". That is Turkey thigh, not "turkey mince" or MSM. We use actual ingredients you would cook with at home.

gydoggs Years team• 8 months ago

It seems that you are suggesting that Butternut use "chicken mince" or MSM, could you please clarify?

Equally, do you admit that the photo of Butternut Box on your website is misleading?

Finally, where exactly (please provide a quote) does Dr Gerrard's Lippert study show that the exact ingredients and method of cooking that Years adopts prolongs a dog's life? The study suggests that home-cooked food does but, as we all know, years is processed food more akin to a processed ready meal and could not be passed as a home-cooked meal. It is interesting that you need to provide a supplement in order to get the right nutrients to the dog as well - one would hope that the meal itself could provide the right nutrients. I guess only fresh and raw food meals can

Years team gydoggs• 8 months ago

Morning,

To answer your questions:

- We do not know what materials Butternut Box use, that would be a question for them.

- The photo we use is the exact photo of their product received.

- Years meals are Complete Meals and life stage specific. We are the only fresh food brand to have meals for puppies designed for them and meals for adult/senior dogs designed for them. Why? Because it is best for the dog.

Our Superfood Supplement which is different depending on your dogs breed is extra/going above and beyond every other fresh or raw brand. It provides prebiotics and probiotics the later of which is more bioavailable when not cooked. Other ingredients include Green Lipseed Mussel and depending on the breed Biotin etc. These are extras.

- We follow the principles of the Lippert study and many other studies now which make the link between longevity and ultra processed products. The main principle being wholefoods gently cooked.

Years is gently cooked on average at just 78 degrees; lower than most home cooks! This is very similar to other fresh dog foods. Years also uses wholefoods only and is packed full of nutrition.

Gydoggs we won't change your mind, and you won't change ours but honestly thank you for the feedback. It is clear we need to do a better job of explaining how Steam Fresh works AND continue to improve the product further and further.

My offer stands if you want to try our new meals (launch in September) then please do get in touch darren@years.com.

gydoggs Years team• 8 months ago

If the photo of Butternut on your website is a photo of their product received (albeit from years ago as it is their old packaging) then why isn't the comparison photo from Years a photo of the product received? That is an edited/photoshopped version of your meals and looks nothing like what I received when I ordered your highly processed dog food which, as I've said, my dog wouldn't touch. It is very misleading and tacky. If I could upload photos here I would love to show other users what years looks like when it arrives (imagine a quinoa dish from the local corner shop)

What exact principles of the Lippert study do you follow? Please provide exact information relating to quotes from the research piece. If you're going to suggest that this study proves your food lets dogs live longer, then provide evidence as to how your food reflects the ingredients/cooking process used in the study. As far as I'm aware the study discusses home-cooked meals as opposed to processed food with a 3 month shelf life.

Regarding your supplement - you are not going above and beyond, you're adding extras because your food isn't good enough to provide all of the nutrition required by dogs. Hence the word supplement

Years team gydoggs• 8 months ago

Hi Gydoggs,

I wish you all the best in the future and your dogs! :-)

Charlie Mackenzie gydoggs• 8 months ago

Butternutbox added brewer’s yeast and minerals to their food too.those are also “supplements” but it’s pre added.

Also this is not 1980s, freezing is not the only way to extend the shelf life of food anymore.

There’s a lot of options for long self-life food for humans.you can even find proper cooked white rice in a plastic tray that vacuums sealed , ingredients:water and white rice and vacuum sealed, shelf life is at lease a year.

They also have ready to eat cooked chicken breast , crab sticks etc in Japan.

Years team Charlie Mackenzie• 8 months ago

Years is gently processed Charlie that is for sure :-) Hope that helps :-) But being a loyal customer I am sure you are aware of this and can see the difference - thank you SO MUCH!

Butternut Box Suzanne Benjamin• 7 months ago

Hi there Suzanne, thank you for sharing your perspective on dog food ingredients, including peas and lentils in our food. It's true that opinions on these ingredients in dog food can vary, and it's important for pet owners to make informed choices based on their individual dog's needs and dietary preferences. While there may not be conclusive evidence regarding the use of peas and lentils in dog food, it's essential to consider what works best for your furry friend. We add lentils and peas to our meals as they are a great source of fibre and vitamins which are beneficial for dogs' health 💛

LPMc80• 10 months ago

Hi - is your food suitable for a dog with IBD (lymphoplasmacytic enteritis)?

Thanks

Alana K LPMc80• 10 months ago

Personally I would say no, this contains lots of peas and lentils (containing lectins) which are associated with inflammation of the gut so not suitable for IBD. Have a look at Different Dog and Nature's Menu Country Hunter (not including the ones with peas) if you want a wet/fresh food. Best of luck!

LPMc80 Alana K• 9 months ago

Thank you, that's really helpful. I have been looking at Different Dog.

Butternut Box LPMc80• 9 months ago

Hi there, thanks for your comment. When it comes to diet, dogs with IBD usually do really well on a diet that's highly digestible, contains a single protein and is moderately fat-restricted. Our low-fat Butternut meals fit this criteria. Dog's who are particularly sensitive and are struggling with severe IBD might be recommended a hydrolysed diet by their vet - this means that the proteins have been chemically altered to be easily absorbed by the gut lining without causing much of an inflammatory response. If this type of diet has been recommended, unfortunately, none of our Butternut meals would be suitable for these pups 💛

LPMc80 Butternut Box• 9 months ago

Hi - thank you for your response. She's had your turkey meals before and I think she did better on them than she has on most other foods. I think I might try her on just the turkey for 6 weeks and see how she goes. A lot of the vet diets aren't suitable for her as she can't have rice, wheat etc. Thank you x

enzotheigg Butternut Box• 7 months ago

Shame I wasn’t told about this when I was currently with butternut and speaking to the nutritional advisors whom advised me otherwise. Not once did I get told they would be unsuitable when my boy had symptoms of IBD and haemorrhagic gastroenteritis. Shame on butternut.

kay2th• one year ago

Too many carbs I think, low protein. I'm concerned by all the lentils/peas/sweet potatoes. Peas come right out the other way completely undigested!

Butternut Box kay2th• one year ago

Hi there, thank you for leaving us your comment. We're sorry to hear our meals have raised any concerns. Butternut recipes have much higher meat content and are nutritionally complete. On a fresh “as fed” basis this makes each of our meals between around 11-14% protein and on a “dry matter” basis between 40-48% protein. On the other hand the carbs in our recipes fall into the complex carbohydrate category and have a low glycaemic index, meaning they do not cause spikes in blood sugar - which is great news if your dog is diabetic. We also add lentils, peas and sweet potatoes to our meals as they provide a balanced diet that is rich in vitamins, omega fatty acids, and antioxidants. They are also a fantastic source of energy and a source of fibre which ensures great gut mobility, balanced good bacteria, and regular stools 💛

Chi mummy • one year ago

My dog put on so much weight on this, despite feeding less than recommended.

I had several conversations with managers etc, and eventually thought I was getting somewhere as someone seemed to understand me. They agreed that their algorithm for portion size was not correct for toy breeds, and they were going to discuss things with the dietician to see what they thought was happening. But never heard back.

Such a shame as my oldest dog loved it, I have a tiny toy breed weighing <2kg, and she can take or leave it. But she's never still.

Also with their prices increasing for most of the different types of meats and also newly added delivery charges, its difficult to afford this. However looking at similar products that are human grade and delivered frozen, these were still one of the cheapest.

It is an excellent dog food, but not for toy breeds. I'm an ambassador for the company, and I'll still promote it, just not for toy breeds.

Butternut Box Chi mummy • one year ago

Hi there, thank you for leaving us your comment. We're sorry to hear you haven't heard back from our team. Please reach out to us directly so we can look into this for you 💛

BuddyG• one year ago

Wasn’t good for my boy - I loved feeding my dog this food, my dog loved eating this food, however he didn’t put on weight with it, even feeding him more than recommended! As soon as we switched him started putting weight on. Shame but it just wasn’t good for my boy - he is now thriving 👍🏻

Butternut Box BuddyG• one year ago

Hi there, thank you so much for your comment, we're really sorry to hear you haven't noticed any changes in your dog's weight whilst having him on Butternut. One of the many perks of Butternut is the fact that your meal plan is so flexible so you can always opt in for recipes richer in fat such as beef, pork and lamb to increase an overall daily calorie intake. It’s super important for dogs who may be having issues with their weight to have their portions carefully controlled and adjusted if need be. If you'd like us to give you some more advice on this please do not hesitate to reach out 💛

Tkel14• one year ago

My pup loves butternut, she came to us in poor condition from the breeder, worms, hair loss, underweight and blood in stools. Butternut sorted the stools right away and she's tripled her weight in 9 weeks. Sadly we will have to look for something else as it's going to get expensive

Butternut Box Tkel14• one year ago

Hi there, thank you so much for leaving us your comment. We're delighted to hear we helped your pooch get healthy again - sounds like her Butternut journey has been a successful one! We'd love to continue delivering the best quality meals to her so if you're like to discuss some cheaper options for your plan, please don't hesitate to get in touch with our team 💛

S Russell Tkel14• one year ago

Hi I mix butternut box with millies wolfheart kibble half and half, works out a bit cheaper, buy butternut box one month and millies next month etc, still great tummy, poos etc

KitKat5• one year ago

Absolutely love Butternut Box!! My 1 year old cockapoo was raw fed from birth but after a few months he started getting fussy, then stopped eating completely and ended up so poorly he had to stay at the vets for 48 hours. When he came home we switched food to Butternut Box and he’s like a different dog! Now he can’t wait for meal times! We don’t have to get on the floor to encourage him to eat any more and his plate is clean after every meal. It’s expensive for sure BUT we think it’s totally worth it to have a happy, healthy dog! My husband regularly tells me how good the food smells too. Won’t be surprised if he tries it! 😆

Butternut Box KitKat5• one year ago

We're sorry to hear your Cockapoo has been poorly lately. Seems like Butternut has helped to get back on his paws again which is great news! 💛

karina• one year ago

dog wouldn’t touch this food

EllaV• one year ago

Our labradoodle adores butternut! He is 15 months, we adopted him at 10 months. He was a fussy eater, refusing the kibble he was given since he was a pup. We slowly transitioned him to a blend of kibble and LK wet food but his tummy was always a bit hit and miss. He thrives on butternut- he gets so excited when the box arrives and loves all of the flavours. His coat is beautiful and his digestion is perfect. Pricey but I couldn’t recommend it more! They have also been great when our parcel was stolen, redelivering again free of charge.

Butternut Box EllaV• one year ago

Hi there Ella, this is such fantastic news! We're so glad to hear your pooch has benefited from our meals and that he's thriving on his Butternut. Thank you for your kind feedback 💛

Lucy Butler• one year ago

My sheltie puppy was on butternut for the last 9 months, but recently has been getting regular loose and irregular stools. Coincides with a change in the recipes, I think. I'm thinking of moving onto another food. If anyone has had something similar and has any advice I'd be grateful.

Butternut Box Lucy Butler• one year ago

Hi there Lucy, we're really sorry to hear your pup hasn't been too well lately. Just to give you some reassurance, we have around 30 quality controls in our kitchen to ensure our meals arrive safe and sound at your door. We'd love to hear more about this and provide you with some help, please feel free to reach out to our team on bark@butternutbox.com and we'll be able to look into this for you 💛

Liz H Lucy Butler• one year ago

Try cold pressed food with some low fat 5% human grade beef mince...too much lentils/fiber in the Butternut box gives them the runs

Nicci Hall• one year ago

I tried a trial box £20ish, unknown to me they signed me up to a subscription £45. I got a text one night and then they tried to deliver the next day, I refused delivery asked for a refund. They refused to refund, eventually after numerous email I got back half. The food made my dog sick, and I would never buy or deal with them again.

Butternut Box Nicci Hall• one year ago

Hi Nicci, thanks so much for leaving us your feedback. We're really sorry to hear your first experience with us wasn't the best one. Please be so kind to reach out to us directly so we can look into this for you.

Peter Stuart• one year ago

Great food and great company to deal with too. When we lost our JRX in 2021 they sent us flowers! More to the point, the food suits our new springer well; poos are small, well-formed and virtually odourless which is welcome for a pup that is still going in the house. Not the cheapest but well worth it. Thanks

Butternut Box Peter Stuart• one year ago

Hi Peter, we're so glad to hear your new pup is doing so well on Butternut - that's truly pawsome news! The flowers we've sent were just to let you know we were thinking about you during this difficult time.

Eve Buchanan• one year ago

I like Butternut and so does my dog.However is no one concerned that they count this as a complete dog food for pups but the crude protein is just 12%.Recommended levels are 22% for growing dogs with 18% for adults.

Nath Cawley Eve Buchanan• one year ago

Them %’s are only required for dry dog food. Fresh and raw dog food is more bioavailable to the dog so 12% in fresh food is fine

Butternut Box Eve Buchanan• one year ago

Hi Eve thanks so much for your comment. When it comes to nutrition, as you may have seen, it is important for us to follow requirements from a governing body which decides what should go into our pets' food from a nutritional perspective. This is to ensure our food is complete and balanced, as well as being suitable for both puppies and adults. Our lead veterinary nutritionist is a professor in canine nutrition (Dr Med Vet, Prof, Dipl ECVCN) and chairs the Scientific Advisory Board of FEDIAF, therefore it is important to follow these guidelines when it comes to our meals. When seeing a crude protein percentage, this can be seen as a dog foods chemical analysis, where the total amount of nitrogen available is what’s being used in estimating the total protein amount. It is important to note that crude protein does not take into account, the digestibility, quality or how bio-appropriate the nutrients are. If you'd like us to give you more insight into this, please drop us a message and we can answer any questions.

Kieron• one year ago

Our Vizsla loves butternut. He was initially on Butchers, which gave him the worst farts. Once he transitioned onto Butternut his stomach was much more settled. His coat is super shiny and the serving size calculator has been bang on with maintaining his ideal weight. At a recent visit to the vet she commented that he was the best conditioned Vizsla she had seen. He really seems to enjoy the variety of foods. The only drawback is that the fish meal is pretty pongy, but he seems to love it and the fish oils are a good thing.

Butternut Box Kieron• one year ago

Hi Kieron, thanks for your comment. This is absolutely brilliant news, so happy to hear your pooch is thriving on his Butternut.

Timothy • one year ago

Have you put your prices up only it was over £7 more this month?

Butternut Box Timothy • one year ago

Hi Timothy, that's correct. In the 7 years since Butternut was founded, this is only the second time that we have needed to make a change to our prices, and only when it was necessary to continue serving the top-quality meals our dogs deserve.

Mazzz• one year ago

The service and the vet nurses are fantastic 👏..

They are so kind. The delivery is fantastic.

Unfortunately as a pet mum im soo exhausted and worried..my 10 year was on kibble all his life..its caused all the problems he has now wity months research..

His stomach is so sensitive..

We changed to lean turkey gobble gobble. Fab for the 1st 2 weeks...he put on weight great.grear form.energetic...then he got loose stools yet again..we are in our 5th week but still no change.

We notice soo much carrot and peas sweet potato ..too much daily can cause diarrahea. So I take out much as i can..then reading the comments here maybe it could be the lentils .our dogs are not used to these types of food

If i could make a simple nutritionist food for sentivitive stomach thars low in fat without hunan herbs 🌿 or the peas_carrots/sweet potato /lentils /brocolli..they dont digest these foods any ways...too much natural sugar is certainly not good for humans let alone our dogs...

Butternut Box Mazzz• one year ago

It's so lovely to know how much you've enjoyed your experience with us as a Butternutter. We're really sorry to hear however, that there's been some concern over your pups sensitive tummy. We completely understand how stressful this can be, and we'd love to offer some more support here. All of our recipes are suitable for pooches that need something gentle on the digestion, but if you're still having trouble with this, it may be worth speaking to us directly so we can get to the bottom of this. Feel free to drop us an email or give us a call where one of the team can lend a hand and alleviate some of that worry. 💛

Julie D• one year ago

My 1 year old cavalier has been so unwell, especially after the salmon meal. He’s had sickness, diarrhoea and blood in his poo. 2 hefty vet bills too. The vet said it’s the food. This has happened twice in 2 weeks.

My 2 cavaliers have been on this food for a while but in the last month it’s made them unwell on 2 occasions. I didn’t realise it was the food the first time. My other cavalier has had chronic itching since being on Butternut Box and anal gland issues. Their coats have also gone so dull. They’ve been on it well over 6 months. I’m now changing their food on the vets advice.

Butternut Box Julie D• one year ago

We're so sorry to hear your dogs have been so unwell, Julie. We really hope they're feeling better now and are back to their normal selves. This definitely doesn't sound right, so we'd love to get to the bottom of this for you. If you could kindly reach out to us directly, or you can book an appointment with one of our Vet Nurses online, we'd be more than happy to help here. 💛

Gemma Boniface• one year ago

Our poodle shih tau pup loved the different flavours to start with and ate a variety but after 2 months gradually refused to eat different flavours one by one to the point now that I’ve got a freezer of food that cost a lot which she refuses to eat and it goes in the bin. Way too much food waste and such a shame but would not continue with this food for her.

Butternut Box Gemma Boniface• one year ago

We're really sorry to hear this, Gemma. We know how tricky it can be with pickier pups, so if you need a hand with getting things back on track at meal time, feel free to drop us a direct message. We've also got loads of tips and tricks in our Help Centre, so it's worth having a read through those if you wanted to spice things up for your pooch. 💛

LizLS• one year ago

Just want to say I’m so impressed by this product and the service too. My dogs had been on a variety of other dogs foods including dehydrated, which did not suit them at all so looking around I decided to take a chance on Butternut, my dogs drool and smack their lips whilst I’m getting it ready. One of my dogs suffers from allergies and so far (been using this for about 3 months now) he’s been perfect skins cleared up no incessant licking. The variety of menu choices is great (my pooch who’s allergic I don’t give beef to but he has everything else) my dogs have always had dog food which was either pates or compressed or dehydrated but the freshness of the pate’s was dubious a lot though it contained all very similar ingredients, the dehydrated stuff one of my dogs really didn’t like at all again it was supposed to contain same ingredients, Butternut is totally impressive, it actually looks like you could eat it lol. They also keep in touch with you for feed back and suggestions. I highly recommend. It’s easy to store in freezer and defrost and we travel about a bit with no problems 😊

Butternut Box LizLS• one year ago

This is such a pleasure to read, we absolutely love that your pooches are thriving on Butternut. We're so glad you decided to join the pack and it sounds like the pups are just as pleased as we are. 💛

Juliet Griffiths• one year ago

Our cavapoo was incessantly licking her paws and scratching her neck. Advised that we should move her to hypoallergenic food - has anyone had a good result from switching to Butternut Box?

Liz H Juliet Griffiths• one year ago

Your dog is eating too many carbs...try raw or wet food with low carbs

Sevenash • one year ago

Our 4 dogs love the food but it doesn’t love them. Since transitioning slowly over they are all scratching, 2 excessively, all now with dull coats. Shame, had high hopes.

Butternut Box Sevenash • one year ago

Oh no, we're really sorry to hear your pooches haven't taken to Butternut as well as we'd hoped. All of our recipes are designed to avoid any common triggers like this, so we'd love to look into this for you and see if we can help. If you could kindly reach out to us directly, one of the team or our In House Vet Nurses can lend a hand from there. 💛

MagsB• one year ago

My greyhound absolutely loves this food and looks healthier than ever and more content than when we adopted her 2 years ago

Butternut Box MagsB• one year ago

This is always an absolute joy to hear. We're so pleased you joined the pack and your pooch is thriving on Butternut. 💛

Meg123• one year ago

Cheaper to buy mince from the butchers lol especially the supermarket

K9_Kadaver Meg123• one year ago

Sure but just mince isn't even close to being a complete diet lmao

Liz H K9_Kadaver• one year ago

Just feed your dog a variety of food and he will be fine, complete and balanced is nonsense.....your dinners are not complete and balanced are they?

MT Liz H• 8 months ago

No, complete is non nonsense, it has an agreed definition to food regulatory bodies and ensures a dog is not deficient in essential vitamins and minerals. if you raw feed a dog, without great care (and usually some supplements) they have a high chance of being chronically deficient in minerals like zinc, iodine etc and this can have terrible results including rickets, blindness and death.

Kimberley Goodger• one year ago

Our 3 cockers LOVE butternut box. No bad tummies. Abit of smelly breath but that's it. They can't get enough of it.

Butternut Box 2 Kimberley Goodger• one year ago

Hi Kimberley. That's great news! We're so pleased your pups are loving life on Butternut. It sounds like it was love at first sniff. 🐾

Tinab• one year ago

Really wanted my two pups to like this as have read so many good reviews but they won’t touch it! Not even mixed with other food they love. What a shame!

Butternut Box 2 Tinab• one year ago

Ah no, what a shame! We're really sorry to hear your pups didn't take to Butternut as well as we'd hoped. The good news is, we're fussy eater pro's, so we've got loads of tips and tricks for spicing things up when it comes to meal time. Feel free to drop us a message, or visit our help centre where we've got tonnes of handy suggestions to get things back on track.💛

Kay Cox• one year ago

My dog Billie loves his butternut box

Butternut Box 2 Kay Cox• one year ago

This is like music to our ears. We're so glad Billie is loving life as a Butternutter!

Louise Spendelow• one year ago

Has given my poodle terrible breath. I won't be continuing

Butternut Box 2 Louise Spendelow• one year ago

Hi Louise. Oh dear, we're sorry to hear Butternut hasn't worked out so well for you and your pooch. Although some of our recipes are fishier than others, bad breath can be caused by all different factors, so we'd be more than happy to help with this. Feel free to drop us an email or get in touch from your online account where one of the team would love to lend a paw. 💛

Olivia Horne• one year ago

Be a bit careful about dogs with sensitive stomachs. The lentils have caused a lot of vomiting and diarrhoea in my very sensitive staffie. I mean a lot. There are similar/ competitor brands that don’t use lentils as a protein.

Butternut Box 2 Olivia Horne• one year ago

Hi Olivia. We're so sorry to hear your pooch has been poorly, we hope they're feeling much better now.

We have lots of recipes that are suitable for pups with sensitive tummies. All of our food is gently cooked and designed to keep our furry friends happy and healthy, so this definitely doesn't sound right.

Feel free to reach out to our Customer Love team, who would love to take a look into this and help lend a paw. 💛

chris N• one year ago

Danger - I ordered one batch of food which my dog did not like. I did not order more but they still keep sending me a lot more every month. They ignore all messages to cancel. I refuse to accept delivery but they have still debited my bank account - fraudulently I believe. This company cannot be trusted - on this basis I wonder what rubbish they REALLY put in the food??

Butternut Box 2 chris N• one year ago

Hi Chris. We're really sorry to hear your pooch didn't take to Butternut as well as we'd hoped. This definitely doesn't sound right, you're always able to cancel your subscription through your online account if needed. Feel free to get in touch via bark@butternutbox.com and we'll be happy to help you with this. 💛

Gemma Louise Jenner chris N• one year ago

When you order you automatically get put on a repeat order service (if you read it properly when ordering it does explain this when you order). You control this yourself by logging in and going to my account. You can cancel or amend your orders and cancel the repeat service. They also have a live chat feature on the website. This isn’t a scammy website its just you haven’t read things properly when ordering

Bukla Dekondo chris N• one year ago

lies

Penultimania chris N• one year ago

You can cancel your repeat orders on your own from your account...no need to message anyone. Don't listen to this guy. He's not the sharpest tool in the shed.

Kimberley Goodger chris N• one year ago

This is a ridiculous comment. You can contact them so easily. Cancel anytime. Update boxes anytime.

Linda M• one year ago

I have just changed Kira to Butternut box following a recommendation and so far so good. She is 8 years old and always been a fussy eater and only picking at food. Although she has only had a few of both her chicken and turkey pouches she is finishing it in one go. She is only leaving a few peas and carrot but I am surprised that she is eating the majority of the vegetables. 😂 She also seems more calm and content.

Butternut Box 2 Linda M• one year ago

Hi Linda. What a result, it really is great to know Kira is adjusting to life on Butternut so well. It sounds as though she just had good taste all along! We've got loads of fussy eater tips, so feel free to drop us a message if you ever need a hand in spicing things up when it comes to meal time. 💛

Beckie • one year ago

I have used Butternut for 2 years with my Collie and Lab. I mix a bit of Harringtons in for some crunch. My boys are always getting comments on how shiny their coats are and they sure have boundless energy. I would not feed them anything else.

Butternut Box 2 Beckie • one year ago

Hi Beckie. This is brilliant news and has absolutely made our day. We always love to hear how your pups are thriving on Butternut, thanks so much for letting us know. 💛

david mcauliffe• one year ago

Just received my first order today for my 4.5mth old and 18mth old papillons. Currently defrosting in fridge before trying my dogs on this for the first time. I mentioned today to a friend that ive bought this food and they said to be careful because it contains peas and lentils. Is there a cause for concern if i fed this food with it containing these?

Butternut Box 2 david mcauliffe• one year ago

Hi David. Welcome to the pack, we can't wait to hear what your pooches think of their new meal time, this is all very exciting.

In terms of the ingredients we use, these have all been carefully thought out, designed and created with our mission of delivering health and happiness to dogs at the forefront of our mind.

All of our veggies and lentils have been chosen to be included in our recipes as they bring really valuable properties to your dogs diet. They're packed with nutrients, have great texture and of course, are super tasty. We'd never use anything that we believe could have a negative impact on your pups, they're our best friends after all.

We hope that helps but we're always around to answer any questions or just lend a paw if needed. 💛

Jane R• one year ago

I have had my two working cockers and 2 year old lab on Butternut for some months and - having been rather picky with food - they absolutely love it. The recommended amounts for the lab and the older cocker appear to be fine: the cocker has lost some weight and is now maintaining well, and the lab does well anyway. The younger cocker (four years old) is extraordinarily active and I think lost too much weight. I am now supplementing with kibble to give him a little more. I have heard, though, that it is not good to feed kibble alongside 'fresh' food as they are digested at different rates? If this is true, what should I be doing?! At the moment the three of them manage very easily with two pouches a day divided proportionately between them and the occasional extra sardine or chicken wing etc.

Butternut Box 2 Jane R• one year ago

Hi Jane. What wonderful news! It sounds as though your pups are loving life as Butternutter's and we couldn't be happier about it - our tails haven't stopped wagging!

In terms of portions and managing weight, there are a few things we can do to get your cocker back on track. Starting with kibble is a great idea but, if you're concerned about mixing this alongside fresh food then you could always cook up some extra tasty meat or veggies to pack in a few extra calories.

We can also look at the type of recipes your pooches are on at the moment. We have richer or leaner options that can help with maintaining a healthy weight so, feel free to head over to our website if you want to check those out. You can always drop us an email or phone call if you want to chat it through in more detail. 💛

Julie Turner-Adkin• one year ago

I can't agree it is only 34p per day. That calculation doesn't make sense unless you are basing it on a first time offer. To feed 200g per day is �1.22. Your figure is misleading.

All About Dog Food Julie Turner-Adkin• one year ago

Hi Julie. Where are you seeing the 34p per day? I believe that only comes up if you enter your dog's weight as 0.5kg so if your dog is larger the daily feeding cost will indeed be higher

Lisal • one year ago

My dog became really quite unwell after eating this food- vomiting and diarrhoea.

Had to take her off it

PugMama• one year ago

Hi - I have just signed up to butternut box and was interested if you think my pugs will get enough food. 1: male not neutered 9kg 8 year old ideal body weight

2: female approx 6.5kg 8 months old - they have given them both 250g per day which doesn’t seem a lot - any advice appreciated

Vixter• one year ago

Wow! What a difference this food has made. Having had my 1yr old rescue on a hydrolized diet for 12wks following vet advice, we are into week 2 of BNB. Never seen her so happy to have her meals. Licks the bowl clean, so much happier in herself and regular perfect poos (which don’t smell and pick up like a dream). Having had months of trialing various foods, a runny tummy for months and then the hydrolized diet, we will never go back! Awesome in every way. Smells so good!

Butternut Box 2 Vixter• one year ago

Hi Vixter. This is so amazing to hear, what an absolute transformation and an even better result. We're so glad to know that your pup is thriving on Butternut and even better that poop pick up time has become slightly more pleasant - sounds like a win win situation. 😂

Emma Lou• one year ago

Is there an option for a weight loss plan? My dog needs to loose weight and the cals recommended on your website wasn’t accurate for my dog. She would gain weight having that amount

Abigail Emma Lou• one year ago

When you input your dogs weight, how active they are, if they are lean, overweight etc they give your dog the amount they need.

Jacqueline Steele• one year ago

My puppy was on Dry food and it wasn't until I was told about it's poor nutritional content I searched for a better alternative.

BB was recommended by a colleague. Initially my dog wasn't keen. So switched to a other dry kibble, with a higher nutritional content, than the one recommended by her breeder and mixed a little BB into her meals.

After a month or so she began to eat around the kibble and is now only eating BB.

There are a few flavours she is not keen on. We are on our 2nd box and are excluding those from our next delivery.

BB have some nice treats too. She loves their Yonks bars and Happy Hearts. I've added some other treats to my next order for her to try. I would definitely recommend the BB brand.

Jacqueline Steele Jacqueline Steele• one year ago

Our dog is a 6 month old Yorkshire Terrier

Buuurns2k• one year ago

My rotti was on this stuff for about 2month then he went off it no idea why and like most that have stated he felt Hungary most of the time…perhaps a more meaty variety with a more packed protein % could of helped overall he kinda liked it (while it lasted)

Butternut Box 2 Buuurns2k• one year ago

Oh no, we're sorry to hear your pooch didn't take to Butternut as well as we'd hoped. We're always interested to know what our customers think so, we really appreciate you feeding this back. We've got plenty of tips that keep things interesting at meal time. If you've got any pouches leftover, you can always try warming them in the microwave or pouring over one of our new Bish Bash Broth's, that usually spices things up enough to spark that enthusiastic chowing down we see a lot of! We'd also be happy to look at your pups portion sizes to make sure we're covering all of his nutritional needs, feel free to drop us an email or give us a call and one of the team would love to go through that with you. 💛

Michael Harper• one year ago

On my 3rd month with my 2 year old Cockerpoo She loves it but i find I'm having to give her some kibble in evening as she's hungry. No weight issues. My issue is the plastic packaging on every meal/every day.So much waste. Can't you find a better way? It might make me look elsewhere

Butternut Box 2 Michael Harper• one year ago

Hi Michael. We love hearing that your pup is enjoying life as a Butternutter, we might be biased but, the feeling is definitely mutual! We've put a lot of care into designing our packaging and making sure that it's efficient, lovely to look at, and as sustainable/green as possible. When it comes to our pouches, these are made using a particular plastic that can withstand our unique cooking and freezing process because we choose to cook our meals in the pouches themselves, to help lock in the flavour. Although it’s not perfect, our method allows us to cook at lower temperatures and also means we never need to use any additives or preservatives, which in turn actually means less impact on the planet than traditional pet food manufacturing. We take all of our customer feedback on board so, we're looking at finding an alternative more sustainable solution very soon, keep your eyes peeled.

PennyR Butternut Box 2• one year ago

I am horrified that I have been feeding my dog food that has been cooked in plastic - it can't be healthy! Have you always done it this way? I think you need to explain this more fully on your website. And why would you need to add preservatives if you are freezing it?

Patrick PennyR• one year ago

No repy to this? Is this the reason our dog is being sick?

PennyR Patrick• one year ago

I did email them and they said that they use special plastic that is BPA Free and safe to use for cooking food at that temperature and has been tested for food migration. Still don't like the idea of it - I don't use plastic containers to heat/cook my own food.

Bill Blackburn PennyR• one year ago

Cooking in plastic pouches is a norm in the food industry. All those lamb shanks and beef joints that are sold cooked and boxed in supermarkets have been cooked in the bag that they are in.

Sonia Butternut Box 2• 10 months ago

Hi there, perhaps use the same packaging as Different Dog; they use cardboard containers

Wendy woo • one year ago

Love

My only concern is my dog has gone from eating nothing to wanting to constantly eat. She loves it. It feels a healthy option and I honestly feel bad about the crap I used to feed her hence she didn’t eat!

Now I feel bad about the crappy grooming products available. Would you develop grooming products to help keep her coat and skin healthy ?

Butternut Box 2 Wendy woo • one year ago

We're so glad your pooch is such a fan! It really is music to our ears. 💛

We're always looking to increase our range and we really value our customer's feedback, we will be sure to pass this idea along!

Dianne Wheeler• 2 years ago

Cannot rate this food highly enough. My 4 month old female cockapoo sisters transitioned to this a month ago and they love it combined with their usual kibble. They have tried and ate all varieties but their favourites are game, lamb, pork, beef and chicken. Much better poos and no tummy upsets since joining the BB pack. Go for it you won’t regret it

Butternut Box 2 Dianne Wheeler• 2 years ago

We can't tell you how great it is to hear they can't get enough of their Butternut grub - really is music to our ears. 💛

Jason Dudley• 2 years ago

Hi there,

Our little collie pup will be joining us in 4 weeks time. He'll be 12 weeks old when he arrives, and so far has been fed a working dog dry kibble.

The cost seems quite reasonable at the moment, with BB recommending 400g per day.

I'm wondering if anyone can tell me what that would likely increase to as he grows into adulthood.

It's such a minefield out there, and I'm trying to find the best food at the best costs... As I'm sure many others are too :)

Demi Louise Jason Dudley• 2 years ago

Hi, we have a fully grown cocker spaniel on it, she is on 400g and is 12kg so I can’t imagine it getting much more than that tbh when he is fully grown. The eat more as puppies. Daisy absolutely loves it, we’ve been through so many different foods but this is definitely the best.

Judith Shaw Jason Dudley• 2 years ago

Hi,

I'd strongly recommend talking to your breeder (and/or your vet) about feeding. They will have a much better idea about what is suitable for your pup than random internet people. Coming to live with you is already a big change for him, and it might be better to keep feeding him on what's familiar.

As for Butternut Box, our dog became extremely ill after eating it -- vomiting, lethargy, a long sleepless night for us and a hefty emergency vet's bill. While I can't say definitively that the food caused it, it is the only thing that we've altered.

It's also worth noting that while the subscription comes with a rainforest full of teeth-grindingly 'punny' information, it's quite difficult to find clear and direct nutritional information and feeding instructions...which is what led me to this site in the first place.

David Henderson Judith Shaw• one year ago

Both my dogs were ill on this. Vomiting and diarrhoea. They had been on it for a while, so wasn't a sudden change. I stopped it and restarted with same results. Maybe a bad batch but I had to throw the rest out - �50 wasted. I'm not risking it again

Lisal David Henderson• one year ago

My dog has been the same!

Lyn Hughes• 2 years ago

Sadie has been on Butternut Box for years and I would highly recommend it. Clean bowls, small poos that don't smell awful. Its convenient and there is no waste. Go for it... you won't be disappointed

Butternut Box 2 Lyn Hughes• 2 years ago

It's a pleasure to have you and Sadie in the family. 💛

David Henderson• 2 years ago

I had a cockerpoo and German shepherd on this for about 6 months. They both loved it but unfortunately both started to get really bad stomachs on it - vomiting and diarrhoea. I had to stop it. The GSD does have a bit of a sensitive stomach but the cockerpoo can usually eat anything - even leftover curry! I tried our cockerpoo on it again once her stomach had settled down but it made her ill again, so I had to stop it - a bad batch? Maybe but I'm not risking it again - cleaning up faeculent vomit is no fun and I'm not sure what it's doing to the health of my dogs.

Butternut Box 2 David Henderson• 2 years ago

Oh no, we're so sorry to hear this! Just to put your mind at rest, we just want to explain a little about how we make everything here at Butternut. The ingredients are mixed then portioned into the individual pouches, which are then vacuum sealed and steam cooked. After cooking those meals are immediately frozen, then dispatched to you still frozen, meaning that there would be no opportunity for any food to go bad. To test this, we send a sample of each of our meals every week off to a third-party food testing facility for bacterial testing. It could be a certain seasoning or meat that was too rich for their stomachs. 💛

Lisal David Henderson• one year ago

My dog has been really poorly eating this food too.

Chris Shaw David Henderson• one year ago

Although it's a completely different food, our dogs were on a high-fat diet (Nature's Menu) and one of our dogs has just been diagnosed with pancreatitis. It might be worth checking with the vets as she had the same symptoms.

Ellen Kent David Henderson• one year ago

Hi there. Do you mind me asking about this. My dog and my sisters dog, both who have been on this food for about 2.5 years, have started being sick. Not all the time, maybe twice every few weeks. one dog is in Kent the other Berkshire - they’ve never met. It’s always at about 6am. Yellow bile. Does this sound familiar?

Donna Mc Ellen Kent• one year ago

My dog is the same! She's been on butternut for about 4 months and is now being sick once or twice a week on and off, yellow foam, always first thing in the morning.

I've been trying to track what's causing it and think the recipes with higher fat don't agree with her, but even on the chicken and turkey recipes only, she seems to be the same.

I came across "bilious vomiting syndrome" so tried giving her more food before bed or mixing butternut with kibble and it helped a little, but seems strange both your dogs and mine only started this on butternut.

Think I'll need to find something else but she's so fussy :(

Glad44 Ellen Kent• one year ago

Yellow bile usually means an empty stomach, try a biscuit or small snack at bedtime

Lily B• 2 years ago

Cannot recommend this food enough!! If your not comfortable feeding raw this is your next best alternative! I have 2 westies and straight away have seen a change in their coats shine! Personally I’m not comfortable feeding raw and when we got our most recent pup she was on raw she did not get on with it (not only with her poops but she didn’t want to eat it). So we switched her to dry food and now we have switched both of ours to 75% butternut and 25% dry food … it has been a life changer in all aspects! They both eat their dinner so no food is left, they both enjoy it and do zoomies after, their poops have improved… I could go on the benefits are endless! So happy with Butternut and will not be changing ever!!!! After tralling the dog food market this is defo the most affordable option out there for the quality of the food and great customer service 👍🏼

Lily B Lily B• 2 years ago

Also just a little something to add - we transitioned one of our dogs onto this food the day of her being spayed (I was worried as didn’t want to upset her stomach) but I have absolutely no regrets! We had no problems with transition and surprisingly no transition poos!!!! Just shows the whats in the food is good!

Butternut Box 2 Lily B• 2 years ago

Thanks so much for your wonderfully kind words, stories like this are why we love doing what we do. We're so honored and happy that we've been able to be part of your pooches story so far. 💛 We've passed this onto the wider company to see and we're so glad to have you all as part of the Butternut family. If you have any pics of the pooches please feel free to send them over via email. Be sure to pass along plenty of belly rubs from us. 🐾

Lily B Butternut Box 2• 2 years ago

Aw thank you! I recommend BB to everyone it really has changed my dogs life’s! We have even upped our subscription so now they have all BB and rarely biscuits (only on the odd day!) dogs are happy, I’m happy couldn’t be better!

Courtney Schlosser• 2 years ago

Hello, my dog has been on this for a week now and her poos have increased a lot. To the point she is having accidents in the night? It’s strange thought because they are more solid now than previous. She’s a 3 year old canary mastiff and was previously on Raw natural instinct. But was turning her nose to it in the end. Is it known for this food to increase her bowel movements at the start? She is loving the food so want to give it a good chance

Lily B Courtney Schlosser• 2 years ago

Hi, I recently switched to butternut and we have just finished the 2 week trial box. I have two dogs and one I have seen no change in the quantity of her bowel movements however the quality is so much better! My second dog I have seen a massive change she now goes for about 3 a day but instead of being big they are all small and don’t smell! One thing which we have seen in both is that they have a regular bowel movement cycle now, every morning they go to the toilet without fail. Whereas before it was abit inconsistent- they were both on only dry food before. I hope this helps :) I would stay on it and gives the food a chance and let her settle and get a cycle with it :)

Chloe Locke Courtney Schlosser• 2 years ago

It does contain sweet potato and is quite high carb tbh hence why the poos have probably increased (carbohydrates in dogs is a waste product and therefore the dogs do not absorb it, and can actually result in weight gain), I usually try to avoid anything with grain or potato in as they tend to be rather high in carb. Natures menu country hunter wet food has a very high rating but is super low carb so I currently use that

Chloe Locke Chloe Locke• 2 years ago

I was going to try this for my dog to be honest until I looked and saw it contained potato, which put me right off unfortunately

Butternut Box 2 Chloe Locke• 2 years ago

Hey Chloe - We’re using potatoes in our recipes, not just for the amino acids and fibre it contains, but because when we were first starting out our meals were a bit watery or crumbly. Potatoes are helping us to keep all of our ingredients together so that we can put them into our pouches and reduce waste within our kitchens.

Without this change, it’s likely that we wouldn’t have been able to make enough fish meals to feed all of the happy dogs that love it so much. Our recipes continue to be completed and balanced and made with only human-quality ingredients. Happy days.😋

George Walker Chloe Locke• one year ago

Sadly, you are not correct in what you say about carbs. Dogs can of course digest it. And in any event dogs too require fibre. So I have to respectfully disagree.

Penultimania Chloe Locke• one year ago

You are contradicting yourself. If they can't absorb it, how would they gain weight from it. I swear, some people.

Butternut Box 2 Courtney Schlosser• 2 years ago

Hey Courtney - I'm so sorry to hear that the transition hasn't been as smooth as expected. Loose stools/ slightly upset tummies are something that is expected when transitioning between foods. Particularly as ours is very different to anything else on the market, it can take a little while for your pooches digestion to get used to the new food, sometimes even a few weeks if they've got a slightly more sensitive stomach.

In the meantime, our lower fat recipes (chicken, game fish, veggie and turkey) can be a bit gentler on sensitive tummies, so if you do decide to continue, just feeding these for a while might be a good idea, until their tummy gets used to the new food. We'd recommend that instead of completely stopping, as you have already begun the transition, you slow it right down. This might mean feeding just a spoonful of the gentler recipes at each meal and slowly building it up from here!

Mark Dowd• 2 years ago

started with this about two weeks ago.still mixing it with my border Collie's dry kibble to make transition easier. He loves BB...can't get enough of it.!

Butternut Box 2 Mark Dowd• 2 years ago

That's brilliant news! This has really made our day 💛

Annabelle Chapman• 2 years ago

How long does it take a dog to settle on this food. Mine has been on it for about four weeks and she has had a bad stomach since then thanks

Butternut Box 2 Annabelle Chapman• 2 years ago

I'm so sorry to hear that the transition hasn't been as smooth as expected and your pooch has been unwell. Poor little pup!

Loose stools/ slightly upset tummies are something that is expected when transitioning between foods. Particularly as ours is very different to anything else on the market, it can take a little while for their digestion to get used to the new food, sometimes even a few weeks if they've got a slightly more sensitive stomach.

In the meantime, our lower fat recipes (chicken, fish, and turkey) can be a bit gentler on sensitive tummies. This might mean feeding just a spoonful of the gentler recipes at each meal and slowly building it up from here!

In the meantime, all of us here at Butternut are wishing your pooch a speedy recovery! Hopefully, this is just a short-lived problem. 😊

Susie Pratt Adam• 2 years ago

Where do I start with company. My 13 year old staffy hilda who has passed away now had a few health problems, she had liver disease so needed to be on a special diet. Hilda was a bit pampered and was a little fussy with her food now. I stared her on butternut and she was a very happy girl enjoying her new diet and her food. These guy from butternut are fantastic, they not just here for your dog, there here for u too. Absolutely amazing 🤩. I will get another dog again and I will 100% leave it to these guys to sort her food out. Thank you butternut for making Hilda’s last few months happy. ❤️ ❤️ ❤️

Butternut Box 2 Susie Pratt Adam• 2 years ago

Thank you so much for your lovely words, this brought a tear to our eyes it's so tough to say farewell, but it brings us happiness to know that we made Hilda's last few months a joy. We are always here to chat when you would like, and this goes far beyond whether you're receiving boxes or not. ❤️

Ann-Marie Sheldon• 2 years ago

Just ordered a trial for my springer spaniel she’s 12 as allergies her skin is bad at the moment as she suffers with pyoderma. I’ve tried different foods and spent a fortune at the vets. I’m seriously hoping a transitional food change may help I’m at my wits my poor girl. I’ve got my fingers and toes crossed 🤞

Butternut Box 2 Ann-Marie Sheldon• 2 years ago

We're so sorry to hear this! Our meals also contain omega-3 fatty acids from ground flaxseed. Omega-3 has immune-boosting properties which help to support a dog's natural skin defenses, to improve dry skin, dandruff, and lots of other skin problems. It can also help a dog to fight off skin infections and recover from them a little quicker, too. All of our meals are free from all common allergens will definitely improve their skin and therefore coat.🤗

Chi mummy • 2 years ago

This is a great human grade dog food

My chi's have been on it for over 2 years.

My only issue is that their algorithm for Toy Breeds and feeding amounts does not work. I feed mine over ½ less than recommended and one of them has gained lots of weight.

I tend to heat it in the microwave to defrost , if I've forgotten to take it out of the freezer soon enough. Plus I heat it up even if defrosted as the aroma helps with the dog wanting to eat, as the smell is nice to them.

Cancel, postpone or bring forward deliveries at any time. I like the ability to do this. For my 2 toy breeds I get 28x 200gm bags every 6-7 weeks, so works out fairly cheap.

Butternut Box 2 Chi mummy • 2 years ago

Our feeding recommendations are just guidelines, every dog has a different metabolic rate and of course, you know them best. We try and round up their daily amount as close as possible to a pouch size we do. If your pooch is needing to shed a few pounds we would suggest sticking to the fish, chicken, and turkey meals as they're less than 6% fat.

We're so happy to have you in the family, so glad your pooches are enjoying their meals, and that you're finding the whole process easy and manageable.🤗

Mimi9• 2 years ago

Thinking of swapping from raw as don’t like the potential pathogen problems. Can anyone tell me what poops are like on this diet please ? Thanks.

Kirst Mimi9• 2 years ago

Hi, we have a 13 week old working cocker spaniel, hes been on butternut for 3 weeks now, he poos once after each meal, solid poo doesn't smell bad, he clears the bowl. He was weaned on raw and we changed him straight to butternut no problems.

They do a trail box which has 2 weeks of food in. I definitely recommend it.

J16382 Mimi9• 2 years ago

Ours went from lots of soft poos a day to 2 firm ones after switching to butternut

Gemma Ralph• 2 years ago

Wow I bought the trial last week for my two cocker spaniels, one of them is particularly picky. The food they have tried so far is the lamb pouch and they love it I have been hearing it slightly for my fussy pup and she licks the bowl clean and keeps returning to see if more of the delicious good has appeared. The food actually smells lovely (not something normally to be said for fog food). We live in Northern Ireland and the food arrived brilliantly packed and still frozen solid 10/10 for butternutbox

Butternut Box 2 Gemma Ralph• 2 years ago

What wonderful news, we're so excited to be welcoming our Irish customers with open arms!

Nicola Williams• 2 years ago

We bought a trial this week and gave our 4month old cockapoo his first try yesterday mixed with some rice as we are weaning him onto it he loved it he polished the entire bowl!

Butternut Box 2 Nicola Williams• 2 years ago

A very warm welcome to the Butternut Family, we're so glad the meals are going down such a treat.

Nicola Williams Butternut Box 2• 2 years ago

He loves a few some not so much he's having some trouble this week and has gone off of food completely but hoping to get back onto it soon

David Render• 2 years ago

Hi all.
Any Schnoodle owners on here. Our Dottie has a very sensitive stomach and Butternut sounds great. How was this food for your dog?
Thanks

SarahP David Render• 2 years ago

Yes, we have a schnoodle and she’s been on this for about 6 months. She loves it and is a healthy weight.

Jade• 2 years ago

My once fussy cockerpoo has been transformed into a greedy guts! She absolutely loves Butternut Box and licks the bowl clean each mealtime. Her favourites are beef and lamb, she would eat more than her 300g allowance if I’d let her!

Raine Horne• 2 years ago

I loved Butternut it really suits my Kelpie cross who has crazy sensitive skin, ears and paws. But it really doesn't seem to agree with my mioritic rescue pup, she gets really bad diahorrea so I've been trialling other food for both but just can't find the right one. Such a shame.

susan dunlop• 2 years ago

Great product but terrible service and customer care, it was so bad I ended up cancelling subscription.

Annette McArthur• 2 years ago

I moved my Hamish on to butternut box a month ago he absolutely loves it and breaks in to his happy dance as soon as I go to the fridge to prepare his meal he is hilarious he get so excited. His sister comes to visit and Hamish will give her some of his food as she get super excited so another concert I think🤗in terms of health he is gaining weight in love with his age and breed, his coat is so soft and glossy… much better then when he was eating dried puppy food and he just seems so happy… happy puppy = happy hooooman. Thanks butternut team your service is amazing… oh and Hamish loves his ball🤗

Charlotte Brudenell• 2 years ago

My Romanian rescue Toby has been on Butternut Box for nearly 4 months now and the change has been remarkable! He has gone from 8.8kg at 6 months old to 15kg 3 months later. He had really horrid poops that are now firm with no overpowering odour, his coat is fluffy and soft, his eyes are bright and he's full of energy!

Tony• 2 years ago

My boys love their Butternut Box meals. The food looks great (not tried it myself!) the website is really easy to follow and understand, it’s delivered promptly (even Saturdays at no extra cost) and delivery is free which is a plus if you’re comparing with other brands. Even the wadding it comes wrapped in is really useful for packing and posting. I’m a big fan!

Kay Redgewell• 2 years ago

Absolutely love Butternut Box for my Labrador. Firm poo, no smelly wind, good coat & a clean bowl every time! I only use the chicken & turkey but he loves it! My previous dog thrived on it & this dog will too.

Chris• 2 years ago

Butternut box is great. My fussy puppy, Widget is much happier. He doesn't like the fish or turkey, but it doesn't matter because I can change what is sent to exclude these. All the meals are single protein so it's also been great to understand what meats my pup likes, or doesn't, and check he isn't allergic to one (chicken allergy isn't uncommon I'm told). I've chosen to give him some of his calories with this and top it up with a small amount of royal canin puppy kibble. He's not smelly or windy, his poops are firm and regular, he's happy, and his coat is shiney. What more could you ask for?

Tricia Spedding• 3 years ago

Moving to Butternut Box was the best decision we ever made for our Arlo, his coat is amazing and he really doesn't break wind at all. To say he gets over excited at meal times is an understatement, I call it the butternut bounce. He even brings me his bowl when he is finished like Oliver Twist asking for more. it si so worth the investment and will pay off as he grows into an healthy adult dog.

Jane• 3 years ago

I cannot recommend Butternut Box wonderful dog food more highly! It’s been a complete joy to watch our very
fussy Jack Russell puppy transform from a dog who just picked at her food to one who now gets excited at mealtimes and licks her bowl clean. A brilliant product and a fantastic service. Even in lockdown we had a courtesy call to check all was well. Even in lockdown we had a courtesy call to check all was well. A really nice touch.

Debbie T• 3 years ago

We have a 7 month old fussy pants Springer Spaniel. We have been on Butternut Box for the last month and a half.
We tried everything, Tails, Lily Kitchen, Butchers, most kibbles and ended up chucking half of not most of it away. Our pup just walked up to her food, sniffed it and walked away only really eating when she was hungry. We were going through some heartache trying to find the right food that she’d actually enjoy.
Along came Butternut Box. She now waits for her bowl to go down (sometimes jumping at our legs while preparing) and gets all excited when the fridge opens. She clears her bowl every time and loves meal times. The flavour choice is good, deliveries are great and updating your profile, plan and deliveries are easy.
She’s healthy and her coat is shining.
We so positive about keeping our pup on Butternut box that she now has her own freezer to store it all 😃

Danny Atkin• 3 years ago

We have just started on butternut box over the last 4 days.
What can I say wow our 2 nearly 3 month old cavapoo has changed so much. So much more energy clearing every bowl to the point of licking it to get every last bit.
When we got her from breeders she was on purina beta she used to leave loads to the point she would only eat when getting hungry. Now she is totally different he poops are better her breath no longer smells and she’s loving life. Couldn’t be happier.
I definitely would recommend this 1000%

Maxine Hillan• 3 years ago

Would anyone recommend this dog god for a pug who is slightly overweight ( 8kg and should be 7.2) and takes 1-2 seizures per year? I’ve heard changing off from dry food helps as dry food can contain ingredients which make your dog prone to seizures? She is on pooch and mutt

jereth• 3 years ago

Do not under any circumstances give the fish one to a doggy that likes to lick.......fishy kisses are just nasty
Also it would be nice if the packaging was doggo proof I kind of sort of missed one in the wool cool and came back later to find tibi had found it safe. It a d shredded the wool cool.I'm gonna blame the company for it grin 😋. 5 star company 5star food

Karen Barnes • 3 years ago

My french bulldog has been on butternut box for over a year. I can not rate it highly enough. It is not the cheapest but firm believer you get what you pay for. Customer service is amazing and being able to decide on what flavours they have each delivery is great. Her health of her stomach and her skin and hair have never been so good since changing. Really easy to update weight and make sure portion size is correct

Kelly• 3 years ago

I’ve been impressed so far, been using it for three weeks and my dog really likes it. He’s normally really fussy and even refused raw when we tried it so relieved to find something healthy that he enjoys

All About Dog Food• 3 years ago

NOTICE: We would love to hear your experiences of Butternut Box but note that any comments containing discount codes will be deleted. Thanks!

YellowDurianDog• 3 years ago

Avoid this company at all costs, there were wood shavings, curled up hard pieces of materials in my dog food and butternut box didn't even give me back my money back for their damaged product, just forced me to continue my subscription for 50% off my next order, why would I even continue buying their food when there are unknown materials in there which my dog can choke on and die? Once they take your money they will not give it back, AVOID this company at all costs! For your dog's sake! They do not care about your dog just your money.

Tillee YellowDurianDog• 3 years ago

I have Butternut Box & they did give out a warning on a certain batch of food. I was told to throw it all away. It was only on one variety & may have been after you reported it.
I was using 350g packs & the sizes had recently changed to 400g so I now get 400g for the price of 350g.
I’m quite happy & my dogs love the food & do well on it.

Laura mccarthy YellowDurianDog• 2 years ago

If this happened why have they not commented on your post? Also have you taken this up with them qnd what was rheir reply to you saying you found wood shavings qnd plastic bits inside the food. Interested to know what was done about this

Lucy Larkin• 3 years ago

MabelMy 7 month old Cavapoo has a v sensitive tummy and lots of other dog food brands didn’t agree with her. I trialled Butternut Box and the difference was amazing almost instantly. She devours it and no longer has diarrhoea all the time. I’d really recommend it.

Karen Rosher• 3 years ago

After feeding tails.com and needing to add salmon oil to improve my schnoodles overly dry coat, I concluded Tails wasn't quite as complete a food choice as I thought. So after much research this food looks really good, but seems quite high in fat is this something to be concerned about? Thank you

Karen Rosher• 3 years ago

Hi after feeding my schnoodle tails.com and finding i needed to add salmon oil to it to improve her rather dry coat, i concluded Tails wasn't as complete a dog food as I thought.
So after spending hours in research this looks a really good food. Although it seems quite high in fat, is this something to be concerned about? Thank all help appreciated

Yo Chloé Yau• 3 years ago

My puppy started butternutbox from week 9 and he is nearly week 15,
1) his fur is very shiny now
2) his whole body doesn’t smell Bad anymore
3) his stool is very nice and shaped.
4) my pup love it so muchBreeder was giving him “bakers” and I couldn’t stand the smell, so I switched it to butternutbox, he started on 125gram and now switched to 300gram
But yes I’m glad I found the right food for my puppy!

Keke KJ• 3 years ago

Absolutely amazing my little toy poodle has been on this food for 4 month now and she loves it! Literally looks and smells good enough to eat myself! I had trouble finding the right food for her she was very fussy I tried different kibble which made her sick as she has a sensitive stomach and I also tried raw which didn’t suit her either as she would sniff it and turn her nose up. She eats every bit of buttnernut and I’ve not had any problem in the last 4 months she’s put on weight and is now very healthy and has a shiny coat! Comes in a variety of flavours which you can swap and change as necessary! I wouldn’t use any other food now thanks butternut box!

Keke KJ Keke KJ• one year ago

Updating my comment from last year initially I thought this food was great as stated in my review above, however after being on this food for a good few months my dog started to develop stomach upsets, vomiting and loose stools. I persisted with this food but changed to one protein at a time to rule out if it was a certain protein that was causing this. I did this over a few months but no luck after trips back and fourth to the vets they eventually said it was too rich in protein and to try a low fat one I kept my poodle on the turkey for ages with probiotics and this still didn’t improve her loose stools. I’ve had to now take her off this because it’s not suitable for her at all.

Jennifer Ward• 3 years ago

I have tried so many brands of dog food that I couldn’t even list them all here. Each time I’ve spent hours researching what it healthy and suitable for my fussy eater toy cockerpoo. We have tried Gentle, Carnilove, nature’s menu, Lilly’s kitchen, butcher’s, pooch & mutt, orijen, raw feeding etc etc). Each time I end up giving away the food that my little 3.5yrs old picky pants Dolly just won’t eat. I’m pleased to say we have finally settled on something that is healthy, convenient and (hallelujah) tasty and touch wood we are 1yr 1 month in feeding Butternut Box. Dolly is always complemented for her appearance and I’m sure that what we she eats combined with regular grooming, worming etc is what makes her look so well, glossy coated, bright eyed and feather duster like tailed 😂. I’m delighted to share that they have eventually introduced a variety without peas... we laugh every time there are two or three lonely peas left in her bowl! After writing to Butternut Box to share our feedback I can only assume that other owners have also found that their dogs are not such huge fans of peas and butternut Box have taken feedback on board because they very recently introduced “Pork This Way” the first pee-free variety and little Dolly’s new favourite - she even licks the bowl clean - a surprising sight for what must be the worlds fussiest dog. I would recommend this brand to any owner that really wants the best for their dog. It’s definitely worth taste testing on your own dog. You can choose from a mix and match of 6 flavours: beef, chicken, turkey, lamb, more recently introduced fish and pork flavours. Chicken and turkey are a little lower in fat which might be why the other flavours seem to be tastier according to Dolly. She’s not a lover of the fish variety and I don’t care much for fishy breath anyway so we skip that one but I know she would definitely recommend pork, lamb and beef to all of her little furry friends.Xx

Kerry Carpenter• 3 years ago

I did lots of research for what food would be best for our two year old border collie, and following recommendations from friends with happy dogs, we’ve signed up to Butternut Box. I’m so happy we did and wish I’d not spent so many weeks deliberating! Most importantly our Border collie absolutely loves his food now, he clears his dish every single time (even gobbling up peas which he’d usually spit out!). He seems more content and looks so healthy.
Having signed up, I love not having to worry about running out of food or the local shop being out of stock. Deliveries are on time and packaged in an extremely eco friendly manner.
If your trying for the first time feel free to use my offer code that I received for 50% off your first order use: Kerry399

Julie Scattergood• 3 years ago

Our Miniature Schnauzer, Rupert absolutely loves his Butternut Box meals. The Customer Team are second to none and nothing is too much trouble for them. They’ll check in regularly whilst you transition your furry family member over to their food and are also available for any queries or concerns - although their web site is absolutely packed with advice and information too. There’s also free access to 24/7 Veterinary advice should you need it.We really haven’t looked back! Rupert can’t wait for his mealtimes and the bowl is always emptied. There is a great range of flavours to try so your beloved fur-babies will never get bored. We love the flexibility of being able to adjust our choices and chosen delivery date right up to the day before. You can bring forward or delay your box too and even change your delivery address if you’re away. You really have nothing to lose and I would really urge you to give it a try. Rupert’s full of energy, he’s growing strong and healthy, his coat is lovely and glossy and I know exactly what we’re putting into his furry little tummy.50% off for you? If you’d like to try Butternut box, please use my name (‘JULIE SCATTERGOOD’) at checkout and you’ll get 50% OFF YOUR FIRST ORDER.
Thank you.

Alisha Hinsley• 3 years ago

I have a 2 year old Shih Tzu who was previously on dry food diet only but wouldn’t eat the biscuits so we added meat such as ham/chicken etc. She would eat the meat and leave the biscuits. I changed her to tails.com wet and dry food which she loves. She doesn’t leave a scrap but her breath is smelly and her energy levels have deteriorated recently. I’ve been reading reviews and are worried so wanting to switch. I’m just abit concerned about the fact that Butternut Box is wet food only... wondering what effect this will have on her stool? Any advice welcome.

Jemma Millman• 3 years ago

Expensive but fussy dogs love it too

Eve Howard• 4 years ago

Hi Cara - do you think the consistency is good for a small breed pup? We’re welcoming ours home in two weeks and I’m keen to give her the best start, thank you xx

Cara Holbrow Eve Howard• 4 years ago

Hi Eve, it would be I think, I mash it up so very easy consistency and much better than a hard kibble in my opinion - hope your pup settles in well x

Eve Howard Cara Holbrow• 4 years ago

Thanks so much Cara, I have ordered some xx

Nicola Marie• 4 years ago

Thank you so much. It has been ordered now😊

Nicola Marie• 4 years ago

Is this ok to feed to a 10 year old dog that hasn't been on a proper raw food diet before and has markers in his blood for pancreatitis?

Alvin Powell• 4 years ago

We have a 4 month old Golden retriever called Fletcher hes been on butternut box for the last 5 days and is loving it licking clean every bowl, he has 4 meals a day divided from a 300g pouch i was wondering if this is the best way for our puppy to take his meals as it is how we fed him on dry before weening on to butternut?

Rachel Simpson• 4 years ago

I was wondering what affect this would have on my dogs teeth, she’s only 1 year old and I know wet food isn’t the best for dogs teeth as they aren’t cleaned as regularly as our own.

Jenny White• 4 years ago

My cavapoo is 5 years old (nearly 6) and we have never found a food she will eat and enjoy for more than a couple of weeks. We have had raw, tails,simpson organic chicken, lilys kitchen and more and all of them we ended up adding cheese or cream crackers to to get her to eat it and ALL of them I would throw at least half in the bin every day. We thought after 5 years it would never change but after seeing so many recommendations in cavapoo groups online we gave it a go last month. I really really hope I am not jinxing myself but in the month since we started she has never left a dot in her bowl and actually for the first time ever I shouted "dinner" to try and get her in from the garden and she ran straight in !! We couldn't believe it as I only shouted it as a joke never believing she would recall to the "D" word!!
It is a bit more expensive than some other foods we have tried (and also cheaper than some others we bought in desperation) but worth every penny if I am not scraping half of it into the bin every day ! Also we are yet to weigh her but we can feel she has put on a bit of weight !! Not what every dog owners wants perhaps but in our case she has always been skinny due to her stubborn fussy nature so I'm thinking this is the weight she should have always been. We are so pleased we have found this food as it is a joy to us to actually see her enjoy and get excited by her food for once.
The only improvement I could possibly think of would be is there any fish recipes coming as she does love fish ?
Thank you so much Butternut !! I'm converted and now my friend is looking into it for her puppy.

Matt A• 4 years ago

We have a 2 yr old Boston Terrier. She has been on Acana most of her life and we thought this was good for her. However she was a fussy eater and would often randomly go off a flavour. Having tried pretty much every flavour they have going (including the single source protein ones), and with our dog going off each one by one, we were getting to the end of our tether. In stepped Butternut Box which she’s been on for a month or so now. Firstly, she loves it, she’s never left a crumb and is excited for every meal. Secondly she has lots more energy and just generally seems happier. Thirdly her coat looks amazing, not only that but she’d always intermittently had dandruff which we’d never suspected was anything to do with her food, but the second she moved onto BB this completely cleared up with no recurrence. Fourthly Bostons have a reputation for wind, and our dog was no exception. Again we’d just assumed this was something we’d have to live with, but again BB unexpectedly delivered and we have seen a genuine 99% reduction in frequency and smell. Finally customer service, deliveries, information have all been superb. Not the cheapest option out there but genuinely an amazing product and we’re so happy we made the switch.

Abby Newell• 4 years ago

I have to say I met the Butternut Box sales team with a colleague at mine at Blenheim and have been so curious to try this brand for quite a while now. I signed up all four dogs and waited eagerly for the first box. DPD delivered to the wrong house and when trying to chat with them, I was ‘40’ in the queue. Speaking to BB staff who apologised and said they’d send out another box and give me a 10% discount off my next order! Second box today has been delivered again to the wrong house. Once again apologies but no investigation with DPD or explanation as to why they couldn’t call me if they couldn’t locate the property. I’ve cancelled whole sign up. Waste of time

Paul Evans• 4 years ago

Is the age recommendation correct? We have 4 month old dog and butternut seem to say this is fine. Is there anything my 4 month old puppy shouldn't be having or would miss out on with butternut?

All About Dog Food Paul Evans• 4 years ago

Apologies for the confusion. Butternut Box is indeed suitable for puppies. We're just waiting for them to provide us with recommended feeding amounts for puppies before we can list them as such.

Daniella• 4 years ago

I can't recommend Butternut Box enough- My 1 year old Boston Terrier had HGE in April this year as a result of being so ill for 2 weeks he completely lost interest in his food. He was on another highly rated dry food- Lovel but following his illness he wouldn't eat a full meal and wasn't gaining the weight he lost being ill. I decided to give Butternut Box a try to re-engage Albi with food and it was a great decision! From the first meal he licked his bowl clean and it's completely re-engaged him with mealtimes. He's back to a healthy weight and his coat looks fantastic. Boston's famously have sensitive tums but the transition period was a breeze and his tummy has been perfect ever since.

Simon J• 4 years ago

I really wanted my dog to like this. Happy to pay for things that seem really good and healthy. Tried v gentle warming (as suggested by BB), in our frying pan to convince dog it was what we were eating too. Whole bowls of uneaten eventually tipped in bin. You need lots of freezer space, which doesn't help when 2nd box sent out way too early because of Christmas. Turkey Christmas special, hardly doggy. May try again as I still think it is the best sounding stuff around.

jereth• 5 years ago

Switched my Sam to butternut and its going well when I remember to defrost the weeks worth. I do recommend this food my Sam loves it almost as much as he loves. His 🐙 Still waiting on ace in a sombrero pics Good customer service I'll give 4**** for now 5* when they have octi food 😁 (j/k it's a 5*)
#*

Phil Hitchman• 5 years ago

My eldest dog is a rehome and he was brought up on supermarket kibble. I had one hell of a job weening him off the stuff. I tried everything - the highest quality foods I could find, raw meat, kibble... he simply won't touch any of it it. I ended up cooking his food myself, to some success, but he still kept pining for the dog "fast food".But then I discovered Butternut. He loves it! And because he's no longer eating crap like Wagg he has lost weight and is now looking super fit and has a lovely shiny coat and the all important firm poos :)My other dog is also a rehome and will eat anything. He ws brought up on Wainwrights kibble. But since switching to Butternut there's no going back for him. I still give them both Wainwrights kibble as a supplement but they always leave it until last, and there's usually some kibble left in the bowls. There is never any Butternut grub left!I really cannot recommend this stuff highly enough. You can just see the quality in it. Proper food!

Gayle McNamara-Jones• 5 years ago

DO NOT HESITATE TO TRY THIS!! It is hands down the best food I have tried. We have a 10 week old Maltipoo pup weighing only 1kg (not our first dog). He came from the breeder on Wainwrights Small Breed Puppy (Pets at home own brand). I wanted to give him the best possible food and I wanted to transition him onto Akela as this had the best ratings. No matter how little I gave him, it gave him diarrhoea. The only way I could stop it was to increase the wainwrights again, but now he didn't want to eat the wainwrights anymore and was eating well below his daily amount. To be fair to Wainwrights his poos were a good consistency on the wainwrights and I contemplated keeping him on it, but nutritionally it wasn't what I was looking for and he also seemed to be itching a lot. So I added in some Akela wet food original, this got him to eat the kibble again, but again a minimum amount and he was licking off the wet food and spitting the kibble out. His poos were really irregular with all the changing and the fact that he wouldn't eat till he was starving. Skipping meals until he had to eat. So I went back to researching as I could see us going down the slippery dry/wet/leftovers food combination to try and get the kibble down, then I came across Butternut Box. It is a human grade homemade food combination (not raw), not something I was looking for originally, but it has been amazing. Obviously he loved it from day one, he was actually trembling with excitement as he wolfed it down, he was so keen to eat it he wolfed it down with the mixed in kibble, but after a few meals he was spitting out the kibble. This meant he wasn't getting his daily food again, so we skipped transitioning and just went fully onto Butternut Box. I can't tell you how happy I am with this. He LOVES the food, his stools are perfect and regular and now that he eats at the correct meal times I can accurately predict when he will poo. He was also itching his ears and back legs a lot which I thought was just a puppy thing, but this has stopped. I think this was the wainwrights as oppose to the Akela. I hope this helps anyone else that is struggling with a new puppy as they are going through so many changes with toilet trianing and other things it's hard to pinpoint where the problem area is. Butternut also give a discount on the first 2 weeks 50% I think.

Ania Parker• 5 years ago

Hello All, Personally I would not recommend any "relationship" with the Company. The worse Customer Service I have eaer reecived. In a moment of weakness I agreed/signed "the deal" which i have not realsed at that time is almost "my life sentence".. Sales men was more interested in my card details and signature than dog welfare. It seems impossible to stop them hasseling me daily with emails! Good luck to the business but treat customers properly (even those who don't want to be customers! Please leave me alone!!!

Lyndilou Ania Parker• 5 years ago

I wonder if Ania was dealing with the same company as me! My dog has been on Butternut Box for ten months now and I'm very happy with the food, which I feel is a great improvement on either kibble or canned, and cannot fault their customer service. My initial enquiry was online via Butternut Box's website, and there was no 'hard sell' just emails in answer to my queries, and to confirm the best quantity for my dog. I found them very helpful, not 'pushy' at all!

Laura Willingham• 5 years ago

I’ve ordered our second box as my dog over past few weeks was uninterested in anything I was trying to feed him (I blamed the hot weather as he’d been fine previously) but even in this hot weather when I go to the fridge for his food he’s at my feet with his tail wagging and the bowl is licked clean! I have been mixing in a little kibble (James well beloved) and he’s eating the majority of that too ... again keep getting conflicting advice on needing kibble from vet so I’m finding it hard to completely remove it 🙈

Laura Willingham• 5 years ago

I’ve ordered as my 11 month old cockapoo completely gone off his previous food (tails.com) and won’t touch any kind of kibble! When he’s clearly really hungry he’ll eat the wet topper but spits the kibble back out! He’s loved his first few pouches of butternut box and the bowl is licked clean. It’s pricey but I don’t mind that if it’s right for him but I’ve heard conflicting reports that dogs should ideally have more dry food than wet? (Mainly vet advising kibble is best 🤔)

Lyndilou Laura Willingham• 5 years ago

I too used to feed Tails but while I liked the variety in the wet food, I wasn't too keen on the kibble (neither was he) and the more I looked into kibble the more I became convinced it's really unhealthy and unnatural. Since converting to Butternutbox, my little rescue's coat is softer, and he absolutely loves this food. It's fairly high protein and lowish carbohydrate content is apparently a much more natural diet for dogs than a high carbohydrate diet,. I agree about it being a bit pricy but it's worth it knowing I'm feeding him the best I can get and unlike other foods I've tried he wolfs the lot down, so there's no waste.

Laura Willingham Lyndilou• 5 years ago

Thank you! He’s loving his butternut food ...’I’ve been trying to mix it with kibble but he literally licks the bowl and the kibble clean ... but still won’t eat the kibble! ...

Lyndilou• 5 years ago

My dog has been on this for nearly four months now. He loves it and his condition seems to have improved, although he always healthy and lively, but his coat condition is visibly shinier and softer. Service is very reliable, food delivered every three weeks with email and text notifications. I'm much happier feeding him all wet food, rather than wet with kibble as previously, as kibble seems very unnatural and I when I researched how it is made I wasn't happy; I can see what's in Butternut Box,and it's even got the date when cooked so I know it's fresh. It's a bit more expensive than my old food but I feel I owe it to my dog (a rescue) to give him the best food I can afford.

Isobel Pastor• 5 years ago

If I am comparing fat content with a dry food, do I look at the crude analysis or the dry one? Trying to determine if both are suitable for a dog with pancreatitis.

All About Dog Food Isobel Pastor• 5 years ago

Hi Isobel and thanks for posting. To compare fat content (or any other nutrient level) between two foods with different moisture levels it is always important to use the dry matter values. I hope that helps

Mel• 6 years ago

I found the portion size and prices quoted here are very different from the butternut box website and their customer service. I have a 7 kg dog who according to this site should get 236g per day at cost £1.26 per day. It says a 400g bag is £2.14. On their website it calculated he needs 439 calories per day. After speaking to their customer services (calories are 125 to 150 per 100g depending which flavour) they said he needs 300g per day cost £2.08, or £44 per 3 weeks. If I worked it out correctly it costs nearly £7 per kg.

All About Dog Food Mel• 6 years ago

Hi Mel. The amounts published here were provided by Butternut Box themselves so I will pass your query on to them and make any necessary ammendments asap

Kirsten• 6 years ago

"Again though, the quality really stands out with all of the meat coming from Smithfield Meat Market in London (the same place many of the city's top restaurants source their meat) which must make it some of the highest quality meat found in any commercially produced pet food out there."I'm curious why sourcing meat from Smithfield means anything? It's just a wholesale market where you can get non-UK meat, non-organic, non-high welfare meat. I don't think it says anything about the quality of the meat, other than it's human grade which all high-end dog food is these days. This sounds like marketing speak not an impartial review.

All About Dog Food Kirsten• 6 years ago

Hi Kirsten and thanks for posting. All meats used in pet foods that go on sale in the UK are human grade but that does not make all sources equal. Viscera, stripped carcasses and offal form the mainstay of meat ingredients in good pet foods (it gets a lot worse in low end foods). These are all nutritionally fine and biologically appropriate for dogs but meat sourced from a reputable butchers' market should certainly be of a higher standard

Lunar• 6 years ago

A wonderful company to deal with from start to finish. The website is very easy to use and navigate around whilst adding some humour along the way. My dog has been on Butternut Box since August and the difference in her coat and energy level is unbelievable. Would highly recommend this food to pet owners with dogs of all shapes, sizes and life stages.

Joshua• 6 years ago

My two little doggies love their Butternut Box meals so much, they squeal and spin around on the spot when it's dinner time!I've seen considerable improvements in their coats and general demeanour since switching foods too. They seem generally calmer and more content in themselves which is just excellent to see as their owner.I've found their customer support truly fantastic too, any question big or small they are able to help with. The company seems to genuinely care about the wellbeing and health of my dogs and are friendly and approachable to boot.I can't recommend this highly enough to anyone considering trying it out!

Willow• 6 years ago

This food is so good! Fresh food that smells incredible with a company who really deliver in ethics, customer service and values.
The ingredients are 100% transparent and the customer service team reply to any questions within hours with really informative answers so I feel happy knowing I can trust everything about it!
I've seen a real positive change in my dogs too, their coats are gorgeous now, they're happier, they actually seem to enjoy dinner time now rather than just 'accept' it, like they did when they were on dry kibble (a good dry kibble too). It's completely worth it when you can get answers all the time and know where the meat comes from. I'm a vegetarian and can tell you the food smells unbelievable. Why would you feed your dog something you wouldn't be happy with eating?

"Chief"• 6 years ago

This food is in no shape or form "economical". It's 3 times more expensive than Orijen Original and the recommended feeding amounts are not low at all.
Don't get me wrong, it is really good high quality food and I am currently feeding it to my dogs but it is very expensive. £3.63 per day for too small dogs, one weighs 5kg and the other weighs 10kg.
The food is very good for fussy eaters and dogs with health issues. One of mine is a very fussy eater and loses condition easily, this is the reason I stretch the extra £ for it. I think it's a great concept and product but people shouldn't be mislead into thinking it's economical.

Kaye• 6 years ago

This is a fantastic food. Moved one of my dogs onto this due to his many environmental and food allergies and after fab success I decided to try my IBD dog on it. After several failed attempts to wean him off Veterinary prescribed food to no avail decided to try Butternut Box. So far the transition is going great. No vomiting, diaorhoea or IBD flare up! Plus even more important both dogs are loving it and it's super good for them so im happy too!

Jamie• 6 years ago

I was just wondering why this has such a high dry weight protein at 50% when it is 60% meat. Many of the raw foods contain less protein ?

"Chief" Jamie• 6 years ago

Because of the high moisturr content. RAW in dry weight will have more protein.

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